Operations Director - Primary Care

Building Location:

32nd Avenue Building

Department:

31800 Administration

Job Description:

The Operations Director partners closely with senior leadership to implement and execute strategy for assigned business units. The Director provides leadership to Operations Managers within assigned areas and serves as a liaison with organizational leaders (shared services) to ensure initiatives are implemented effectively. Operations Directors are skilled in financial analysis, critical thinking, operational assessments, and stay abreast of industry changes to bring best practices to assigned areas. Responsible for driving teams to actively engage in the Essentia Performance Management system to drive quality, safety, and service.

Education Qualifications:

Key Responsibilities:

• Provides input and drafts SBAR's for capital planning, new provider FTE's, pro formas and care delivery model changes. Accountable to ensure innovations and changes are implemented in assigned areas
• Ensures KPI's for assigned business units are achieved and/or actively engages others to create action plans to achieve KPI's
• Leads PDSA's and other improvement activities
• Provides coaching and feedback to direct reports. Mentors others to grow and advance management/leadership skills
• Leads budgeting, forecasting, and Medical Staff development planning to achieve organization growth objectives
• Accepts special projects as assigned by the Market or Division and participates in system wide or market wide committees as assigned
• Plans and executes complex agendas and leads team meetings to drive performance
• Actively participates in provider and staff recruitment activities and works closely with HR and Physician Services partners

Educational Requirements:

• Bachelor’s degree in business administration, healthcare administration or clinical / healthcare related field

Required Qualifications:

• 8 years of healthcare experience, preferably in a clinical setting, including 3 years of leadership experience
• Comprehensive understanding of revenue cycle workflows to ensure revenue accuracy of assigned areas
• Skilled at Dyad leadership collaboration

Preferred Qualifications:

• Masters degree

Licensure/Certification Qualifications:

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

Shift End Time:

Weekends:

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$111,072.00 - $166,608.00

Employee Benefits at Essentia Health*:

• Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.

• Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.

• Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.

• Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.

• Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

• Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.