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Hostess (Seasonal)

Estero Country Club
Estero, FL Temporary | Part Time
POSTED ON 12/12/2024 CLOSED ON 1/28/2025

What are the responsibilities and job description for the Hostess (Seasonal) position at Estero Country Club?

Job Summary: Responsible for greeting members and their guests, seating, and updating the seating chart efficiently.

Duties and Responsibilities

· Prepare and maintain seating chart for each shift and be familiar with the rotation order.

· Distribute the daily specials to the various stations and change the menus to reflect the specials of the day.

· Greet and seat members and their guests in a courteous and timely manner as they enter the dining room and/or communicate delays in seating and start & manage a waiting list.

· Review books for any reservations.

· Accommodate the special needs of members and communicate any needs to appropriate staff.

· Assist Dining Room Staff during rush periods by cleaning tables whenever possible.

· Answer telephone in a professional manner, document reservations, take “to-go-orders” and answer member inquiries.

· Take messages for employees and deliver those messages when the opportunity presents itself.

· Communicate member and/or employee difficulties to management.

· Apply knowledge of full menu and other restaurant information such as restaurant hours and types of payment.

· Enter “to-go-orders” into computer, prints receipts, and prepares to-go items necessary to fill order along with condiments, other food items, and utensils.

· Complete guest check transactions.

· Complete opening and closing duties in accordance with approved procedures.

· Communicate any health and/or safety concerns or violations immediately to management.

· Other duties as assigned by Dining Room Manager, Assistant Director of Food & Beverage and/or Director of Food & Beverage.

Qualifications and Skills

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

· Ability to write routine reports and correspondence.

· Ability to speak effectively before groups of members or employees of the organization.

· Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.

· Ability to perform these operations using units of American money and weight measurement, volume, and distance.

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to deal with problems involving several concrete variables in standardized situations.

· Have knowledge of Microsoft Office software, spreadsheet software, point of sale (POS) systems, and phones.

· High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience.

· While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear.

· The employee is frequently required to walk during the duration of shift.

· The employee is occasionally required to sit and reach with hands and arms.

· The employee must occasionally lift and/or move up to 30 pounds.

· Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

· The noise level in the work environment is usually moderate.

Job Types: Part-time, Seasonal

Pay: From $14.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Referral program

Physical Setting:

  • Fine dining restaurant
  • Upscale casual restaurant

Shift:

  • Day shift
  • Evening shift
  • Night shift

Work Location: In person

Salary : $14

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