Business Operations Manager

Role Overview

The Business Operations Manager is responsible for coordinating and executing operational functions across human resources, facilities, operational oversight, and project management, while also providing administrative and project-based support for financial activities. This role ensures seamless day-to-day operations and supports the COO by executing plans and ensuring all moving pieces are coordinated effectively.

This is a full-time role requiring a detail-oriented, solutions-focused professional skilled in cross-functional collaboration, process improvement, and operational management.

Key ResponsibilitiesHuman Resources

• Execute recruitment logistics, onboarding, and the maintenance of employee records.
• Coordinate employee engagement activities and HR-related events to ensure smooth operations.
• Support the implementation of policies and processes to enhance organizational health as directed by the COO.

Facilities Management

• Oversee office operations, including supply inventory, equipment maintenance, and logistics for office reconfigurations or moves.
• Maintain high hospitality standards to ensure a welcoming and professional environment.

Vendor Management

• Serve as the primary liaison for all operational vendors, ensuring timely delivery of services and effective communication.
• Coordinate vendor relationships, contracts, and performance evaluations in alignment with organizational needs.

Operational Oversight

• Organize and maintain operational records, ensuring documentation is accurate and accessible.
• Collaborate with IT vendors to manage system maintenance, upgrades, and troubleshooting, ensuring staff have access to the tools and resources needed.
• Maintain and optimize communication platforms and workflows to ensure smooth collaboration and clear information flow.
• Identify and implement process improvements to streamline operations and enhance efficiency.

Operational Project Management

• Oversee projects that enhance operational functions, ensuring effective execution and alignment with organizational goals.
• Manage project timelines, milestones, and resources, providing regular updates to the COO.
• Coordinate cross-departmental collaboration to achieve project objectives.

QualificationsRequired

• Minimum of 4 years of experience in HR operations, general operations, or a related field.
• Strong organizational and project management skills, with the ability to balance multiple responsibilities effectively.
• Excellent written and verbal communication skills to engage with diverse internal and external stakeholders.
• High level of discretion, professionalism, and ability to maintain confidentiality.

Preferred

• Bachelor’s degree in Human Resources, Business Administration, Operations Management, or a related discipline.
• Experience managing HR operations, compliance, and process improvement within nonprofit or mission-driven organizations.
• Familiarity with operational tools, such as project management software or HR information systems (HRIS).

Additional Expectations

• Hybrid role with flexibility to work remotely, but some on-site presence at the Pompano and North Lauderdale offices is required.

Job Type: Full-time

Pay: From $60,000.00 per year

Schedule:

• 8 hour shift

Experience:

• HR Operations, General Operations: 4 years (Preferred)

Ability to Commute:

• Pompano Beach, FL 33068 (Required)

Ability to Relocate:

• Pompano Beach, FL 33068: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000