Medical Receptionist/Front Desk

Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will join and support the front desk team in providing the first point of contact to our patients, providing exceptional service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within our medical office and maintaining a welcoming environment for patients.

Responsibilities
- Greet and assist patients as they arrive, ensuring a positive first impression.
- Manage patient check-in and check-out processes, including verifying insurance information and collecting necessary documentation.
- Schedule appointments and manage the office calendar efficiently to optimize patient flow.
- Maintain accurate medical records in compliance with HIPAA regulations.
- Answer phone calls with professionalism, addressing patient inquiries and directing calls as needed.
- Communicate effectively with patients, staff, and medical professionals to coordinate care.

Experience
- Previous experience as a Medical Receptionist or in a similar role is preferred.
- Proficiency in office procedures, phone etiquette, and patient service skills.
- Bilingual candidates who can communicate in Spanish are encouraged to apply.
- Knowledge of HIPAA regulations to ensure patient confidentiality is essential.

Join our team and contribute to providing excellent healthcare services while enhancing your skills in a supportive environment.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Life insurance
• Paid time off

Medical Specialty:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• West Hartford, CT 06107: Relocate before starting work (Required)

Work Location: In person