Lead Product Manager

LOCATION: Remote

REPORTS TO: Chief Product Officer

KEY RELATIONSHIPS AND TEAM: The Lead Product Manager works collaboratively and directly with the Chief Product Officer, Product Owners, Marketing, Sales, Finance, Operations, Technology and Product Integration Teams along with the Project Manager, and Product Analyst.

THE OPPORTUNITY: The Lead Product Manager is a pivotal role that demands a dynamic individual capable of managing multiple large and complex product lines that significantly contribute to the organization's vision. This role encompasses a broad range of responsibilities, including shaping and guiding the product roadmap, ensuring the successful execution of product strategies, and fostering an agile development environment. The ideal candidate will be recognized as a subject matter expert within the company, possessing deep and comprehensive knowledge in Product Management and related disciplines. The Lead Product Manager is responsible for leading the Product Owners, their performance, managing KPIs, and ensuring execution against product deliverables. Success in this role is measured by the ability to lead and collaborate with extensive cross-functional teams, driving the growth and strategic value of the product lines under management. This position is remote based with approximately 5% travel required.

Specifically, the Lead Product Manager will have responsibility to:

• Understand the market and competitors to provide distinctive product offerings
• Translate internal and external client needs into obtainable capabilities through sequential roadmap delivery.
• Deliver consistent and clear product messaging for product launches,
• Manage Product Owners responsible for executing against product deliverables.
• Keep feedback loop with clients consistent for strong understanding and delivery of product capabilities.
• Other duties as assigned.

Professional Qualifications:

The following knowledge, skills, education, and experiences are required:

• 5 years’ experience in:
  1. Monitoring the market and competition to identify new opportunities and stay ahead of industry trends.
  2. Solid understanding of the business landscape in which their product operates.
  3. Research collection, organization, and analysis of evidence to formulate product artifacts
  4. Prioritizing, communicating, planning and sequencing effectively, at right the audience level
  5. Storytelling and presenting
  6. Relationship management, emotional intelligence, self-awareness, social awareness, follow through engagement
  7. Managing a remote based team.

• Excellent verbal and written communication skills
• Strong project management skills
• Ability to effectively translate client needs or system updates clearly and effectively to the proper audience
• Strong problem-solving skills
• Ability to function well in a high-paced and at times stressful environment

The following knowledge, skills, and experiences are preferred, but not required:

• Bachelors degree preferred
• Background in automotive lending, F&I products, or fintech.

Why Consider Joining FIS now?

• The business is poised for accelerated growth
• The company's story is one of protecting financial institutions and consumers alike with respect to F&I products
• Work with a talented and forward-thinking team that values your ideas and contributions.
• Opportunities for professional development and career advancement in a rapidly evolving industry.

The following behaviors are required:

• Attitude – has a positive energy that is contagious and has a “can do” attitude. Thinks big and takes on big challenges – sets challenging targets, never satisfied with results, achieves results the right way – planning, perseverance, and overcomes obstacles.
• Approach – Tolerant of others and culture while being able to influence team toward common goal. He/she will be a great communicator who will be empathetic of culture while actively pursuing an agenda of continuous improvement.
• Change – implements change with a “down to earth” approach. Comfortable managing ambiguity & complexity.
• Collaborative – charts course with colleagues having sought their views.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Delivery – achieves commitments and delivers personal objectives and those of the team. Demonstrates passion and innovation to continuously deliver improved results without taking “short cuts.”
• Ethics -Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Emotional Intelligence – Recognize, understand, manage, and express emotions effectively in oneself and others involving a combination of self-awareness, self-regulation, empathy, and social skills.
• Influence – persuades others to pursue a course of action.
• Integrity – does what is right not what is politically expedient. Earns trust and maintains confidence.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organization and planning – plan and organize in an effective manner focusing on the key priorities.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

F&I Sentinel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.