What are the responsibilities and job description for the Rooms Reservations Specialist position at FAENA?
Founded by Alan Faena, Faena Group specializes in creating one-of-a-kind holistic environments anchored in cultural experiences and socially responsible projects. The company integrates residences and hotels with art and cultural spaces to inspire original thinking. Faena Group's global expansion began with Faena District Miami Beach, a cultural epicenter that kick-started an artistic and cultural renaissance in the heart of Miami Beach.
This is a full-time on-site role for a Rooms Reservations Specialist located in Miami Beach, FL at FAENA. The Rooms Reservations Specialist will be responsible for managing room reservations, coordinating communication with guests, providing exceptional customer service, assisting with sales inquiries, and participating in training sessions.
- Experience in Reservations and Sales
- Strong Communication and Customer Service skills
- Training experience or willingness to learn
- Ability to work in a fast-paced environment
- Excellent organizational and multitasking abilities
- Attention to detail and problem-solving skills
- Proficiency in hospitality software is a plus
- Previous experience in the hospitality industry
