Company Description. Faena Group specializes in creating unique holistic environments anchored in cultural experiences and socially responsible projects. Founded by Alan Faena, the company integrates residences and hotels with art and cultural spaces to inspire original thinking. Faena Group's global expansion includes the Faena District Miami Beach, a new cultural epicenter in the heart of Miami Beach. Role Description. This is a part-time on-si...
Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information. Responsibilities. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest s...
