"We are seeking a dedicated and customer-focused Hotel Front Desk Agent to deliver exceptional guest experiences and ensure efficient front desk operations. This role is pivotal in managing guest registrations, reservations, and providing comprehensive information regarding hotel accommodations and services. The ideal candidate will possess a strong aptitude for customer service and demonstrated experience within the hospitality sector, contribut...
Job Summary. We are seeking a dedicated and friendly Breakfast Attendant to join our team. This role is essential in providing a welcoming atmosphere for our guests during the breakfast service. The ideal candidate will have experience in food service and a passion for guest relations, ensuring that all guests enjoy a pleasant dining experience. Responsibilities. Prepare and set up the breakfast area, ensuring cleanliness and organization. Serve ...
The main responsibility of a hotel front desk manager is to check guests in and out. They verify guests’ registration information and take any further information required, such as identification and period of stay and take cash or process credit cards. Once they have gone through all these procedures, they hand the room key to the guests and guide them to their rooms. When a guest is about to check out, a front desk manager will ensure that all ...
Job Summary. We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills and the ability to manage multiple tasks efficiently while maintaining a positive attitude. Duties. Greet guests upon arrival with a warm and friendly demea...
City, State. Loveland, Colorado. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES. Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system...
Are you a customer service superstar who loves creating a warm and welcoming experience. Fairfield Inn & Suites by Marriott is looking for a. Front Desk Associate. to join our team. Marriott experience is a plus. What You'll Do. Greet guests with a friendly attitude and provide excellent customer service. Handle check-ins, check-outs, and reservations efficiently. Answer phone calls and assist guests with inquiries and requests. Process payments ...
Job Summary. We are seeking a detail-oriented and customer-focused Night Auditor to join our hospitality team. The Night Auditor plays a crucial role in ensuring the smooth operation of hotel services during the night shift. This position involves managing front desk responsibilities, handling guest inquiries, and performing nightly financial reconciliations. The ideal candidate will possess strong communication skills and a passion for providing...
Job Summary. We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. The Front Desk Agent will handle guest check-ins and check-outs, manage reservations, and address any inquiries or ...
POSITION TITLE: General Manager. REPORTS TO: Regional General Manager. POSITION SUMMARY. THIS IS A NEW BUILD/NEW OPENING. The General manager is responsible for all aspects of front of house operations the hotel, to day-to-day staff management and guests. He/She should be an ambassador for the brand and the hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfa...
Job description. Responsibilities. Greet guests warmly and professionally. Register guests, verify registration, issue room keys and provide information on hotel services and room location. Manage the operations of the front desk, ensuring minimal time is required for check in and checkout. Accept payments, post miscellaneous charges and ensure prompt delivery of final bills to guests. Maintain the security of cash, credit card transactions, and ...
Job Title: Bartender FLSA Status: Non-Exempt. Department: Kitchen Reports to: AGM. Scarlett Hotel Group Mission. To create an amazing experience for our guests and fellow team members. . A bartender is responsible mixing and serving alcoholic and non-alcoholic drinks to guests of the bar and service bar, following standard recipes and the company’s policies. merchandises drinks. and is attentive to guests, making them feel welcome, at all times. ...
Job purpose. The Front Desk is the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk will continuously strive to exceed all guest’s expectations. We are in search of someone who can lead the front desk staff to deliver a great guest experience. Duties and responsibilities. Wel...
