What are the responsibilities and job description for the Customer Service Rep for Medical Equipment Company- Part Time position at Family Medical Supply Inc.?
Medical Equipment Company seeks a Customer Service Representative (CSR). Previous health insurance, compliance or medical office experience is a PLUS but is NOT mandatory. We will train the right candidate!
Job description includes: filing charts, process leads, review charts, check eligibility with insurance websites, data entry into our computer system, answer telephones, reply to emails, send emails, call doctor's office, patients, and referral sources, filing charts, and other miscellaneous office duties. We will train the right candidate!
Position is part-time, Monday through Friday 10am-4pm.
Office hours are Monday-Friday 8:30am - 5:00pm. Hourly rate is $12-$16 depending on experience.
Benefits for FULL-time employees include:
- Health insurance
- Dental insurance
- 401 (K) with employer matching after 90 days of employment
- Nine (9) paid holidays/year (New Year's Day, Martin Luther King Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving Day, Day AFTER Thanksgiving Day, and Christmas Day)
- Vacation time: consists of 5 days (one week) after 1 year of employment
- No time off during the 90 day probationary period
Candidate MUST:
- Have a professional and friendly demeanor!
- Possess a lot of patience with customers!
- Have a clean criminal background check.
- Possess excellent customer service, telephone, and communication skills!
- Possess excellent data entry and computer skills!
- Be detailed oriented!
- Be a quick leaner!
- Be self-motivated and well organized!
- Be punctual and dependable!
- Have reliable transportation to get to work
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Expected hours: 30 per week
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Willing to have a criminal background check?
Education:
- High school or equivalent (Preferred)
Experience:
- Eligibility: 1 year (Preferred)
- Customer service: 2 years (Preferred)
- Computer skills: 2 years (Preferred)
Work Location: In person
Salary : $12 - $16