What are the responsibilities and job description for the Community Relations Specialist position at Fidelis Care?
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose : The Community Relations Specialist is responsible for leading activities to achieve membership / enrollment goals through various means including, but not limited to, marketing projects and new market initiatives, health fairs and community activities, training, member retention activities, sales visibility and business, broker, provider, market, lead generation, vendor outreach and networking opportunities. This position may also research and assess market and business opportunities.
- Plans, develops, coordinates, collaborates and conducts events including, but not limited to, meetings, presentations, activities, training, product orientations, focus groups, field marketing events, projects, etc.
- Develops and maintain business relationships and information that will result in opportunities to increase membership / enrollment targets.
- Represents the department at internal and external meetings including, but not limited to, vendor reporting, departmental, cross-functional, community, provider, etc.
- Develops presentations including, but not limited to, sales, broker product training, member retention meetings, new member training, outreach activities, etc.
- Acts as department liaison for market materials, collateral rollouts, inventory, reports, etc.
- Acts as point person on key projects.
- Works with management to develop department workflow policy and procedure documentation for strategy and planning and for reviewing product, collaterals and sales strategies.
- Prospects and initiates opportunities for field marketing events, grassroots lead generation, provider co-op events, other community venues, etc.
- Coordinates with sales team for successful market execution.
- May develop plans to increase “crossover” enrollment.
- May assist in outreach activities.
- Performs other duties as assigned.
- Complies with all policies and standards
- 60% Community Field based travel and 40% Office / Hub.
Highly Preferred
Education / Experience :
Bachelor's Degree in Marketing, Business Administration or related field. required : 3 years sales / marketing experience, preferably with government products. required
Health insurance or managed care experience preferred
Specific language skills may be required by some plans.
Driver’s License may be required by some plans.
Specific language skills may be required by some plans
Life and Health License (can be obtained within 90 days of employment) - If required by the Business Unit / Department
For Fidelis Care and Medicare only : Bachelor’s degree in Marketing, Business Administration or equivalent experience
For Coordinated Care - Washington : Bachelor’s degree in Marketing, Business Administration, related field or equivalent experience. Minimum three years sales / marketing experience, preferably with government products. Health insurance or managed care experience a plus. Driver’s License may be required by some plans. Specific language skills may be required by some plans.
For Medicare only : Travel up to 80% Must be willing to travel within assigned territory.Pay Range : $54,000.00 - $97,100.00 per year
Centene offers a comprehensive benefits package including : competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Salary : $54,000 - $97,100
