What are the responsibilities and job description for the Driver Compliance Lead - Last Mile Delivery position at FIDELITONE?
Description
Plans, organizes, monitors, coordinate activities of workers in all areas. Ensures a smooth and consistent operation so orders are shipped in an effective and efficient manner as needed to satisfy customer requirements.
ESSENTIAL FUNCTIONS
- Accountable for daily work activities in areas such as receiving, replenishment, and/or outbound shipments to ensure we are customer-centric and meet contractual SLA’s on a daily basis.
- Will work in assigned departments with warehouse employees, as needed, to ensure areas such as receiving, replenishment, and/or outbound shipments have met contractual SLA’s on a daily basis.
- Will collaborate with supervisor to establish work schedules to ensure schedules are correctly implemented and work activities are completed properly.
- Apply sound communication and motivational techniques in coaching and disciplining associates. Lead by example.
- Will collaborate with supervisor to complete employees’ skill and gap analysis. From that analysis will continue to collaborate with the supervisor to develop an action plan to provide coaching and feedback on a continual basis.
- Will collaborate with supervisor to complete and deliver performance evaluations and disciplinary actions as well as documenting performance (positive and corrective).
- Issue written and oral instructions.
- Will be accountable to study and standardize procedures to improve efficiency of workers.
- Work within the guidelines that have been established and will make recommendations for changes when necessary.
- Will collaborate with other Team Leads and Supervisors to ensure coordination of other warehouse activities.
- Ensure correct shipment of orders and hazardous material orders.
- Ensure the efficient and safe operation of material handling equipment.
- May assist in physical inventories and cycle counts. Maintain inventory database. Ensure the optimal utilization of space.
- Will be accountable to maintain a clean, neat and orderly work area. Assist in maintaining warehouse security. Conduct operations in a manner that promotes safety and in accordance with OSHA and other appropriate standards.
- Will collaborate with supervisor to ensure employees are following all policies i.e. uniform, safety, attendance, etc.
- Approve timecards and collaborate with supervisor to ensure daily hours worked, time off requests, and other payroll functions are submitted in a timely manner.
Required Skills
- Ability to understand the process of client shipments.
- Ability to read, analyze, and interpret written instruction.
- Ability to present information and respond to questions from supervisory staff.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions both oral and written.
- Strong leadership and team development skills.
- Excellent communication and organizational skills.
- Ability to influence others and operate effectively in a team setting.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Required Experience
- 2-4 years of experience in supply chain, logistics, or 3PL.
- Computer aptitude. Able to use Microsoft Outlook and ADP for timecards.
- Basic to intermediate Excel skills (labor tracking).
- AS400/ASW and RF scan gun experience a plus.
About FIDELITONE
FIDELITONE helps clients earn their customers’ loyalty through specialized services in inbound logistics, order fulfillment, last mile delivery, and service parts management. With 40 locations across the U.S. and over 7 million annual shipments and deliveries, FIDELITONE manages resources, creates right-fit solutions, and optimizes supply chain processes to advance clients’ business performance and profitability.
Founded in 1929 with an entrepreneurial spirit and the principle of customer focus, FIDELITONE has been leading the supply chain industry with high-performing systems for over nine decades.
