What are the responsibilities and job description for the Director, Human Resources position at Fidelity Investments Institutional Operations Company LLC?
Job Description: At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! Fidelity is committed to advancing in times of challenge, and we will continue efforts to accelerate our support, development and the professional experience of our Associates. We believe this is central to continued strong growth and growing our market position. The Team Workplace Investing (WI) is helping employers lead a successful benefits program, to improve employees’ overall well-being. Workplace Investing offers a broad range of integrated financial, health and benefits solutions and provides innovative technology, strategic collaboration, exceptional service, and an engaging employee experience. The Client and Participant Services HR team supports the overall WI strategy by delivering exceptional services to WI clients and plan participants. As the HR Director supporting this business you will use your energy, business knowledge and ability to build and execute HR strategies to drive business results. The primary sites for WI CAPS are Merrimack NH, Covington KY, Raleigh NC and Westlake TX and Albuquerque NM. There are additional offices in other US locations. The Expertise You Have Develops, aligns and executes HR programs and initiatives; seeks successful completion in support of business unit plans. Assess organizational effectiveness from multiple views of impact and develop solutions to support business improvements Identifies talent needs, risks and gaps; builds and coordinates execution of a plan to address using talent management tools and resources. Facilitates, executes and/or participates in Talent Review/Succession Planning roundtables for business partners, owning the entire process across the BU/ Function as required. Helps business ensure bench strength by advising with leaders on decisions to build, buy or develop talent addressing benefits and risks of each strategy. Reviews trends in compensation and recommends opportunities and interventions for better alignment of programs to meet business needs Identifies organizational capabilities needed to deliver against business results, using and integrating Fidelity's Leadership principles and Manager Effectiveness The Skills You Bring You demonstrate strong business acumen and how HR and talent strategies can drive business results You can partner with business leaders to influence strategic decisions and provide solutions to sophisticated issues You excel at interpreting data, recognizing trends and themes, and advising with the business using measures and results You have an ability to connect and integrate priorities to ensure aligned, and scalable service delivery You are an excellent project manager and can think end-to-end about the work to be implemented You easily build relationships and have strong emotional intelligence You are proficient in organizational change and understand key points of engagement, communication, and influence You are confident in stepping forward to confront difficult issues and can view colleagues as “clients” You thrive with the opportunity to master new concepts and simplify sophisticated ideas into easily understood concepts You demonstrate vitality and dedication to progress and not satisfied with the status quo You are pragmatic and results oriented with experience driving execution of service within matrix organizations The Value You Deliver Working with leaders to ensure our associates are positioned for success – planning, hiring, training, mentor, and developing them to meet significant business goals Participating in talent management initiatives to identify, assess, develop, engage, and reward high performing and high potential talent and ensure development solutions are in place to build capability vital for future leaders of the business Assessing the organization and participating in the development and execution of a talent strategy and key priorities to increase organizational performance and efficiency Bringing data, measures, and analytics to influence decisions and guide prioritization of attention and investment of resources Coordinating staffing strategies and assisting in the sourcing strategy and selection process for key roles Crafting effective organizations, learning strategies and actions to ensure they perform well Advising leaders on sensitive performance-related situations and their business implications Certifications: Category: Human Resources Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy