What are the responsibilities and job description for the Implementation Specialist position at FIntegrate Technology?
Company Description
FIntegrate Technology specializes in providing Dispute Management, Collections and Recovery software for financial institutions using transactional AI and automation. Our industry-leading data science tools empower banks and credit unions to increase net income, improve operational efficiency, and leverage AI, automation, and analytics on one platform and database.
Role Description
This is a full-time hybrid role for an Implementation Specialist at FIntegrate Technology. The Implementation Specialist will be responsible for software implementation, ensuring customer satisfaction, providing great customer service, and effective communication. While the role is located in Birmingham, AL, remote work is acceptable.
Qualifications
- Analytical Skills and Software Implementation expertise
- Strong Communication and Customer Satisfaction abilities
- Customer Service experience
- Ability to work independently and in a team
- Experience in the financial industry is a plus
- Degree in Computer Science, Information Technology, or related field or bank software installation experience would be helpful.