What are the responsibilities and job description for the Inside Sales Representative - Fire Protection position at Fire Pros?
Inside Sales Representative
About the Company
At Fire Pros, we are dedicated to providing an unmatched level of customer care and fire safety solutions for businesses throughout west Michigan.
Fire Pros has over 40 years of experience providing complete fire protection services for businesses, hotels, manufacturing, government buildings, restaurants and more. Our number one focus is customer safety-we want to make sure our customer's employees, property, and valuables are safe from the dangers of potential fires. We take pride in our "customer first" reputation and will do whatever it takes to make sure customer's property are protected from fire hazards and that their building meets fire safety codes. We primarily focus on inspections and service of fire protection systems and perform some installations. The best thing about partnering with Fire Pros is that we are our customers' single source solution for all fire protection services. Our experienced fire safety professionals specialize in all aspects of fire protection, including commercial kitchen fire suppression, fire sprinkler systems, fire alarm systems, fire suppression systems, fire extinguishers, emergency lighting and more!
About The Position
Fire Pros is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team.
- Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
- Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
- Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
- Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
- Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
- Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
- Call on select vertical markets to find sales opportunities.
- Call on very past due inspections and lost accounts to recover their business.
- Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
- Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Compensation
- This is an hourly position based on experience. Pay is negotiable.
- Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
- Bachelor's degree in marketing or business-related field preferred
- Minimum of 1 years of inside sales experience in a commercial service industry preferred.
- Telephone sales experience.
- Relentless follow up ability.
- Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
- Strong interpersonal and communication skills.
- Strong organizational and time management skills
- Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
- 401K with company match
- Medical, Dental and Vision
- Company paid Short & Long Term Disability
- Company paid Life Insurance
- Flexible spending accounts, Health and Dependent
- AFLAC
- Vacation and Personal Time
- Paid Holidays
- Tuition Reimbursement
Fire Pros LLC is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
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