What are the responsibilities and job description for the Support Staff position at First Batch?

District Winery-Support Staff

District Winery is a people-first organization. We are a boutique urban winery that prides ourselves in providing high touch hospitality experiences both for our colleagues and our guests. We believe in seasonality, relevancy, authenticity, and soulful hospitality. We believe in the beauty of expertly crafted wines and how they pair with delicious food. We are searching for team members who are committed to working as hospitality professionals. People who deeply care about creating a friendly, warm experience for our guests. People who live and breathe passion for food and wine. People that love to learn, share, and tell others about their stories and adventures. If you have the same passion for people, good food, and great wine, then we want you to join our team!

Position Summary

The Support Staff area consists of two primary positions-Barback and Busser / Food Runner. A Barback's primary job duty is to support the bartender. The Barback is responsible for restocking the bar and ensuring that the bar area remains clean and organized. Barbacks represent the restaurant and are to help provide a quality experience for guests. Barbacks work in close collaboration with bartenders and restaurant staff and must adhere to established health and safety standards. Barbacks also maintain the cleanliness, presentation and ambiance of the bar which is an integral part of the guests' experience.

Bussers / Food Runners contribute to the diners' overall restaurant experience by cleaning, clearing and setting tables for guests, stocking supplies, and bringing guests' needs to the attention of the servers. Bussers represent the restaurant and are to help provide a quality experience for guests. Bussers work in close collaboration with restaurant staff and must adhere to established health and safety standards. Bussers also maintain the cleanliness, presentation and ambiance of the restaurant which is an integral part of the guests' experience.

Benefits / Bonuses

Benefits including medial, dental and vision available to all eligible 20 hour per week employees
Top-notch, ongoing staff education and training provided

Responsibilities for Barback :

Stock and restock the bar with glassware, ice, towels, garnishes, straws, and napkins

Restock wine, beer and liquor as needed

Clear glassware as guests finish and clean tables between customers to ensure a hygienic dining environment

Clean surfaces, sweep and mop, scrub coolers and storage areas, and empty trash receptacles

Clean drink spills and sweep / remove broken glassware

Deliver used glasses, dishes and utensils to the kitchen for cleaning

Hand wash delicate glassware, polish glassware

Have an understanding of the restaurant's wines, beer and cocktails

Prepare garnishes, juice, fruit and other tasks to assist in preparing drinks

Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages

Maintain service pace by removing glassware and being alert to patron spills or other special needs

Attend meetings and trainings as requested, including pre-shift meetings

Assist with training of new staff

Adhere to grooming, conduct and uniform standards

Execute opening and closing procedures as directed

Be comfortable with extreme weather during service of outside dining areas

Other duties as required

Responsibilities for Bussers / Food Runners :

Clear table as guests complete their meals and clean tables between customers to ensure a hygienic dining environment

Replace silverware, glassware and linens so that each customer has what they need for their meal

Serve water to guests and refill water bottles as needed

Stock serving stations with napkins, utensils, trays, condiments, and salt and pepper

Deliver used dishes and utensils to the kitchen for cleaning

Abide by sanitation, health and company guidelines concerning safety, cleanliness, safe food handling and alcoholic beverages

Maintain service pace by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs

Attend meetings and trainings as requested, including pre-shift meetings

Assist with training of new staff

Adhere to grooming, conduct and uniform standards

Prepare restaurant and outside dining areas by setting tables, candles, napkins, service plates, glassware and utensils

Roll silverware and fold napkins, polish glassware, set up stations, and prepare for the next shift

Execute opening and closing procedures as directed

Be comfortable with extreme weather during service of outside dining areas

Other duties as required

Skill Requirements

Excellent communication and interpersonal skills

Prior customer service or server experience preferred

Knowledge of Aloha POS preferred

Food and wine knowledge preferred

Adaptability and ability to think on your feet

Ability to work quickly and with great accuracy and attention to detail

Strong work ethic

Collaboration and dedication to team goals required

Strong troubleshooting skills

Strong desire to interact with customers in a service setting

Highly organized and systematic in work

Ability to stand for prolonged periods of time

Ability to bend, stoop and lift at least 25-50 pounds

Proficient in English

District Winery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply for this job

Receive alerts for other Support Staff job openings

Support Staff

What are the responsibilities and job description for the Support Staff position at First Batch?

What is the career path for a Support Staff?

Job openings at First Batch

Not the job you're looking for? Here are some other Support Staff jobs in the Washington, DC area that may be a better fit.

We don't have any other Support Staff jobs in the Washington, DC area right now.

AI Assistant is available now!