Change Management & Document Control Analyst

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30% each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title: Change Management & Document Control Analyst

Your Location: Remote/anywhere within the US

You Report To: Compliance Director

Your Compensation: $71,000 or more plus bonus, depending upon experience­­

Learn more about our awesome Compliance Department

About the Opportunity:

First Help Financial, recently voted “Great Place to Work”, for three years in a row is seeking a highly motivated Senior Analyst to join our Compliance team! This is an exciting new opportunity for an individual to join a growing company and compliance team. As our ideal candidate, you will bring strong written and oral communication skills, the excitement to multi-task, and thrive in a fast-paced environment. First Help Financial would love to see your application!

What you will do:

Your responsibilities would be, but are not limited to:

• Independently manage the annual review and updates of company policies, procedures, contracts, and notices
• Execute the development and revision of policies and procedures, responding swiftly to emerging regulatory requirements and business needs
• Manage company documents, including maintaining version control and overseeing changes in contract versions to ensure legal accuracy and consistency
• Lead the company’s regulatory change management process and collaborate with business units to effectively implement required changes
• Conduct regulatory compliance research and provide support for business expansion activities and develop solutions to regulatory compliance challenges
• Coordinate with external counsel to draft and review contracts and notices and collaborate with the business units and tech team on successful implementation.
• Handle inquiries from regulators with a high degree of professionalism, ensuring timely and effective responses.
• Perform additional assignments and special projects as required 

• Bachelor’s degree with a minimum of 5 years of experience in consumer finance experience, particularly auto finance. Legal degree or CRCM certification a plus
• Excellent research and writing skills, with a proven ability to draft grammatically precise, concise, and accurate policy documents
• Exceptional communication and interpersonal skills, strong analytical and organizational abilities, capable of managing multiple tasks simultaneously under tight deadlines and frequent interruptions
• Demonstrated leadership and independence in managing projects, with the capacity to mentor and guide colleagues
• Demonstrated historical career stability
  
  

FHF Benefits…

• Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid  vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
• Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
• Growth - Company growth provides unprecedented career growth.  FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth.  We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.
  

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

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