What are the responsibilities and job description for the Loan Operations Leader position at First Hope Bank?
The Loan Operations Leader will ensure that the workflow of the department is processed efficiently and will supervise the duties pertaining to the Bank’s loan accounts after disbursement of loan proceeds to the final payment of the loan account.
Key Responsibilities
- Lead the training and development for loan operations staff.
- Manage, coach, and provide guidance for loan operations staff.
- Review and correct daily non-posted transactions.
- Review & assist in the monthly remittance of participation payments when received, in verifying the accuracy and mailing of ARL letters, and in the preparation of the document exception report for missing/incomplete documentation.
- Review and mail annual loan tax reporting forms to customers (1098, etc).
- Input rates weekly to the computer system (Treasury & FHLB) and Prime rate changes as needed.
- Assist in the verification of new loan/renewal data input for accuracy.
- Assist in the review of the collateral tracking report for any manual changes and/or follow up for receipt of recorded documents, etc.
- Reconcile various daily and monthly loan accounts to the banks general ledger.
- Assist in the preparation of loan files for document scanning.
- Oversee & assist in the processing of advances to First Hope Mortgage Company.
Education and Experience
- College degree or equivalent business experience preferred.
- 3-5 years of loan operations and people management experience.
Physical Requirements & Working Conditions
- Professional office environment with moderate sound.
- Ability to travel to branches, off-site training, and/or meetings if required.
EOE v/d
