What are the responsibilities and job description for the Calendar Associate position at First Legal Network LLC?
Position Summary:
The Calendar Associate ensures an exceptional experience for clients and vendors. Primary responsibilities include managing order intake, primarily by phone and email, and coordinating and scheduling logistics for all job types (depositions, hearing, trials, arbitrations). Associates support the Director in all departmental objectives including streamlining workflows, maximizing cost efficiency, and most critically, serving clients in a friendly, timely and accurate way.
Essential Duties and Responsibilities:
- Greet and assist every client in a friendly and professional manner
- Accurately scheduling all jobs, with attention to specific client needs
- Communicate effectively with all team members, including sales
- Maintain a high level of confidentiality with regards to all internal and external matters and other material as deemed necessary
- Acute attention to detail and the ability to follow-up with internal team members and external clients
- Ability to work efficiently in a fast-paced environment with shifting priorities and tight deadlines
Minimum Qualifications:
- High school diploma or GED
- Must be dependable, reliable and flexible with a strong work ethic
- Strong organizational skills
- Strong and effective communication skills, both verbal and written
- Experience in a fast-paced legal services environment
- Customer Service experience
- Knowledge of deposition workflow
Schedule/Location:
- Schedule: Monday-Friday 8:30am-5:30pm
- Remote - CA, AZ, NV, TX, IL, FL, NY
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Benefits Offered:
- Remote work opportunities
- Medical, Dental, and Vision coverage
- Paid Time Off (PTO)
- And much more!
About First Legal:
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.
