Major Function. Oversees the Customer Service Center including supervision of Customer Service Center team. Individual in this position must thoroughly understand all the Bank's products and services to determine which best meet the customer's financial needs. Essential Duties. Drives growth and professional development of the Customer Service Center team. Establishes clear expectations and holds team members accountable. Ensures customer satisfa...
Job Description. Job Description. Major Function. Oversees the Customer Service Center including supervision of Customer Service Center team. Individual in this position must thoroughly understand all the Bank's products and services to determine which best meet the customer's financial needs. Essential Duties. Drives growth and professional development of the Customer Service Center team. Establishes clear expectations and holds team members acc...
Who we are. We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. Our mission. Our mission is to support the financial goals ...
Description. Provide customer assistance to all inbound and outbound telephone calls, live chat and email communications regarding any and all bank products and services, including all general and specific bank information. Duties. Handle inbound and outbound customer contacts – both on the phone and via email. Provide world class customer service focused on customer retention, sales and service while. Answering all inquiries, promoting and selli...
Major Function. Assists Investment Officers with providing exceptional service to the clients of First Point Wealth Management. In collaboration with the Investment Officers, this individual will focus on investment services including developing and implementing asset allocation strategies, executing trades, analyzing investments, monitoring holdings and processing asset transfers. Assists with corresponding with clients to handle investment serv...
Job Details. Primary Office Location. 30 Isabella Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Technical Skills. Proficiency in troubleshooting and supporting complex Bank enterprise applications, including but not limited to application upgrades, vulnerability management and custom-built applications. Advanced knowledge of database management systems SQL Server, SSIS ETL functionality wi...
Job Details. Primary Office Location. 4140 East State Street. Hermitage, Pennsylvania. 16148. Join our team. Make a difference - for us and for your future. Core Banking application administration experience. Working knowledge of the Fiserv Premier Banking application. Experience in disaster recovery and business continuity. Knowledge in relational databases and reporting writing tools such as Business Analytics, Microsoft BI, SQL Studio. Applica...
Job Description. Job Description. Major Function. Provide personalized banking services in both Spanish and English to current and prospective customers, consistently seeking to deliver excellence in customer service. Engage, Transact and Consult (ETC) with customers to enhance customer relationships and find ways to simplify their banking. Provides Spanish interpretation by appointment and as needed. Key Job Responsibilities. Provide personalize...
Description. Function. Leads the technology team by providing strong leadership, fostering a collaborative and cohesive team environment. Oversees the bank’s complete Information Technology and information systems, encompassing hardware, network, and telecommunication systems. Provides guidance and support in the training and advancement of core and complementary systems such as Silverlake/Xperience/Teller, Synapsys, Doc Imaging, and other releva...
Description. . Function. Provides excellent customer service to branch customers, meeting First National Bank branch service standards. SBCs have a clear understanding of bank products and services in order to cross-sell to customers and/or make appropriate referrals to other departments. Senior Consultants use advanced bank technology and provide support to customers in their use of digital banking products. Complies with all bank policies and p...
Description. Function. Provides excellent customer service to branch customers, meeting First National Bank branch service standards. SBCs have a clear understanding of bank products and services in order to cross-sell to customers and/or make appropriate referrals to other departments. Senior Consultants use advanced bank technology and provide support to customers in their use of digital banking products. Complies with all bank policies and pro...
Description. Function. Provide customers with high quality service by selling bank products and services and/or making appropriate referrals to other bank personnel. Work in a team environment demonstrating enthusiasm, a positive outlook, and a professional manner while maintaining confidentiality. Focused on meeting branch goals. Duties. Determine customer needs to effectively sell bank products and services and make appropriate referrals. Meet ...
