Duties. Answer and transfer incoming department calls and handle loan servicing calls. Process loan payoff statements for payoff requests, log into relevant spreadsheet, and image into Synergy. Complete mortgage verifications, log into relevant spreadsheet, and image into Synergy. Review daily, weekly, and monthly reports and make any adjustments needed. Reverse, assess fees, and send customer letters for insufficient funds. Maintain spreadsheet ...
Overview. A loan processor is responsible for gathering, preparing, and submitting relevant information to be able to evaluate an applicant’s creditworthiness and eligibility for a residential loan. This person must be able to work with applicants/borrowers, realtors, builders, appraisers, title companies, and others in the department to ensure efficient and timely workflow and perform related duties as required. They will need to verify loan doc...
Specific duties. basic product and service knowledge, cash handling, transaction processing including deposits, withdrawals, loan payments, and savings bond redemption, end of day cashbox balancing, ATM & night deposit balancing, stop payments, and check holds. Skills and abilities. Extraordinary customer service skills, professional appearance, positive attitude. Dependable, team player. Basic knowledge of bank products and bank regulatory polic...
