What are the responsibilities and job description for the SAM Operations Associate position at First Tech Federal Credit Union?
Description
The Associate, SAM Operations supports the Collections, Servicing and Liquidation teams through research, processing requests / transactions and coordination of department communications.
Primary Responsibilities :
Perform account maintenance requests (including account closing, charge-offs and status changes)
Process monetary transactions (including account overrides, check cashing and money transfers)
Coordinate the processing and delivery of all incoming and outgoing department communications
Identify gaps in department processes and procedures, recommending improvements to leadership
Assist leadership with research requests and special projects
Assist with the facilitation of department supply and equipment requests, as required
Experience and Education Requirement :
Minimum Education : High School Diploma
Minimum one year experience in an administrative role, preferably in the financial services industry
Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment
Ability to anticipate needs and prioritize projects in a fast-paced environment with tight deadlines while producing high-quality work
Strong business communication skills; able to write / speak clearly and professionally for a variety of audiences
Proven ability to professionally handle sensitive documents
Strong research, analytical, problem solving and critical thinking skills with an excellent attention to detail
Basic knowledge of the financial industry operating areas including functions, products & services is preferred
Familiarly with a core banking system is preferred
Working knowledge of Microsoft Office Suite
Certification / License : N / A
Location : Hillsboro, OR 97124 (HYBRID)
Target Compensation in Hillsboro, OR : $19.00 - $22.50 per hour annual bonus
Benefits options include :
Traditional medical, dental, and vision coverage
401K matching up to 5% per pay period
Accrue up to 17 days of Paid Time Off your first year of employment
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more!
First Tech is not currently offering Visa sponsorship for this position
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