POSITION SUMMARY. The Director, Client Services is responsible for hiring, coaching, motivating, and training a team of remote Client Services Agents in providing excellent customer service in a call center environment to our users via phone and emails. This position will be focused on achieving performance metrics and continuous improvement of processes and skills in order to deliver high quality customer service. RESPONSIBILITIES. Manage the in...
The Network Development Associate’s mission is to build out new networks of studios and gyms across the United States while developing lasting relationships along the way. This person will be assigned the top places to workout in key cities and regions by creating relationships with studios owners & local fitness leaders as well as educating them on how FitOn Health’s flexible fitness currency will make a positive impact to their business by crea...
We’ve all had the experience, when something goes wrong or we need help using a product or service it’s a CRUCIAL time. Maybe we’re feeling a little impatient, maybe we’re fine, but what happens when we try to reach out for customer support can make or break our opinion of that company. Great customer service can turn a frustrated user into a superfan - and that’s why we need you. Please note this is a Part-Time position with scheduling up to 29 ...