Clerk III-Veterans Affairs

The Clerk III – Veterans Affairs performs various clerical duties necessary for the effective operation of the Veterans Affairs office. Prepares, processes, and maintains Veterans confidential medical records and military documents.

Essential Functions:

• Prepares, processes, and maintains files in relation to Veterans Property Tax Exemptions, official DD214 discharge papers, and other documents as necessary for Veterans Affairs Office operations.
• Schedules appointments for Veterans filing claim benefits.
• Performs computer data entry to record and retrieve official military documents, medical records, and input Veterans information in system.
• Processes invoices for payments and maintains expenditure receipts.
• Interprets VA procedures and provides assistance and information to the public, other county VA offices, SC Dept. of Veterans Affairs, and the US Dept. of Veterans Affairs.
• Performs various clerical duties as necessary, including but not limited to typing letters, completing forms, filing, faxing information, answering the telephone, distributing mail, etc.
• Receives and submits various documents to Veteran Service Officers, including case files for Veterans Disability and Compensation, Survivor and Dependent Compensation, Veterans Pension, Survivors pension, Aide and Attendance, VA Healthcare enrollment, Housing Assistance, Burial, and Education.
• Assists Veterans with finding resources to include housing, eviction, legal, employment, and/or other entities that may provide a service to a veteran in need.
• Interacts, communicates and provides assistance to various individuals and groups including immediate supervisor, co-workers, veterans and their families, other county employees, Veterans organizations, Active Military, Reserves and National Guard Members, State Senators and Representatives, as well as the offices of members of the US Congress and Senate.

Non-Essential Functions:

• Schedules VA events and meetings for the reception hall and conference room.
• Operates various office equipment.
• Performs all other related duties as required.

Qualifications: Education and Work Experience

• Requires a high school diploma supplemented by one to two years of clerical experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee will occasionally be required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
• Must be able to reach, bend, stoop, carry, move and lift 10 lb. objects regularly.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee must have the ability to travel up to 5%.