Business Analyst II

Requisition ID: 84470

Florida Power & Light Company is the largest electric utility in the U.S., delivering clean, affordable, and dependable electricity to over 12 million Floridians. With one of the nation’s cleanest power generation fleets and top-tier reliability, we are setting new standards in the energy industry. Ready to make an impact? Join our exceptional team today and help shape the future of energy!

Position Specific Description

The employee in this position will work on cross-functional projects to drive impactful change. Projects vary greatly in scope and complexity requiring employee to perform various functions from defining requirements, troubleshooting, test development and execution to project management. The position responsibilities will require employee to become a subject matter expert in all billing options for both FPL and FPL NW, to effectively support the operation and projects, and ensure we continue to provide seamless experiences for our customers.

Additional Tasks And Responsibilities Will Include

• Assist with process design and modification for continuous business improvement, including automation, system enhancements, enrichments to KPI measurements and reporting processes
• Product Owner on billing projects
• Synthesize business requirements from business needs
• Contributes to the application testing process (directly or to support end users)
• Facilitate project meetings
• Collaborate with IT and other business units to solve real time technical issues and conduct root cause analysis
• Ensure all processes are well documented
• Conduct analyses and prepares reports that provide operation and/or technical support to business operations
• Conduct quantitative and qualitative research to support medium to large special projects
• Use knowledge of business processes to identify interdependencies and functional gaps
• Build strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution
• Mentor and train entry level Business Analyst and operational staff
• Provides support to junior analysts
• Team oversees a 24/7 operations and may require extended hours to ensure service levels are met consistently
• Perform other job-related duties as assigned
  
  

The Ideal Candidate Should Have

• 3 years experience with FPL’s billing options
• Exposure to Agile program development methodology
• Advanced analytical and problem-solving skills
• Excellent written and oral communication skills
• Strong attention to detail and organizational skills
• Consistent follow-through
• Ability to multi-task
  
  

Job Overview

Employees in this role conduct complex operational analyses and lead medium to large project teams that support informed decision making within the business unit.

Job Duties & Responsibilities

• Conducts analyses and prepares reports that provide operation and/or technical support to business operations
• Conducts quantitative and qualitative research to support medium to large special projects
• Assists with process design and modification for continuous business improvement
• Performs other job-related duties as assigned
  
  

Required Qualifications

• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience: 2 years
  
  

Preferred Qualifications

• Bachelor's Degree
  
  

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt

Employee Type: Projectbound FT

Job Category: Finance, Accounting & Business Analytics

Organization: Florida Power & Light Company

Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.