Description. JOB SUMMARY. START SOMETHING THAT YOU WOULDN’T TRADE FOR ANYTHING. We’re looking for self-starters who can take the initiative when responding to customer concerns and complaints. The ideal candidate will have superb customer service skills, a willingness to help others, and a strong attention to detail. Our tellers will meet customers' needs through noticeably better customer service and will need to understand the role that FNB ser...
Description. JOB SUMMARY. The Customer Support Specialist (CSS) is responsible for reaching and maintaining goals of optimum efficiency and providing exceptional customer service, all while adhering to Bank Policies and Procedures. The CSS will answer inbound telephone calls, offer on-line banking & bill pay product support, and handle e-mail-based customer. This position will also provide support to branch staff. ESSENTIAL FUNCTIONS. 1. Provide ...
Description. JOB SUMMARY. Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments and money transfers. Promote and advise on the bank's products and services. ESSENTIAL FUNCTION. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 1. Conduct the bank’s routine transactio...
Description. JOB SUMMARY. Under general supervision, but in line with established policies and procedures, provides a variety of service functions, including processing savings accounts, checking accounts, and loan transactions, cashing checks, and selling money orders and traveler’s checks. Also processes mail and night deposits, maintains account records, cross-sell services, and other duties as required. Responsible for balancing daily transac...
