Operations Director - Chicago

About FACS & You

Are you passionate about advancing your career in environmental health? At Forensic Analytical Consulting Services (FACS), Inc., we're pioneers in the industry, leveraging cutting-edge solutions to shape safer, healthier communities nationwide. Join us in a career where your expertise in environmental health isn't just valued—it's pivotal.

Why Choose FACS?

Ranked "Best Places to Work" for five consecutive years, FACS embodies a "People First" culture committed to your professional growth. Enjoy access to ongoing free training, mentorship programs, and support for industry certifications—designed to enhance your skills and expand your expertise. Join a team that celebrates innovation, collaboration, and personal development. Discover why FACS is where careers flourish.

Curious to know what our team thinks about working at FACS? Visit our career page for our video testimonial: https://forensicanalytical.com/career-opportunities/

Highly competitive compensation structure including Base Salary, Sign-on-bonus ($10,000), full benefits package, and performance bonus

Primary Function:

The Operations Director leads the office's strategic vision to drive growth and profitability. Selected candidate will develop the annual budget including but not limited to: business development, revenue, and profitability targets, aligning incentives for the office and the company. The Director oversees all operations, including business development, project execution, resource management, quality control, and staff development. They embody core values, fostering a positive team environment through integrity and leadership.

Key Responsibilities:

Operations:

• Set and manage the annual budget, ensuring the revenue and profitability targets are met.
• Review all financial statements and present quarterly performance updates.
• Oversee accounts receivable and work in progress.
• Manage office processes, lease agreements, expenses, and contracts.
• Implement continuous improvements and corrective actions.
• Manage office supplies, equipment, required and discretionary spend, client contracts, and local agreements.
• Other duties as assigned by the Regional Director or COO

Business Development:

• Lead proactive business development efforts, including client outreach and attending industry events. Collaborate with the Business Development Manager on strategic plans.
• Develop growth strategies, identify new market opportunities, and oversee local business development activities.
• Evaluate pricing models and assign presentations to staff.

Supervision:

• Partner with HR for recruitment, development, and performance management of staff.
• Direct, supervise and motivate employees through effective performance management techniques, including establishing expectations that align with organizational goals, providing effective recognition and feedback, conducting team and one-on-one meetings, holding team accountable to targets and effective performance reviews

Technical:

• Act as a subject matter expert in service disciplines.
• Stay current on industry trends and ensure staff are trained and certified.
• Monitor quality control, equipment, and technical staff development.

Qualifications:

• Strong leadership, operational, and business development skills.
• Experience in managing a P&L center and financial reporting.
• Familiarity with our service lines including asbestos, lead, and mold services is a plus.

Requirements:

• Minimum of 5 years of leadership experience with a strong track record of managing and leading successful projects and teams.
• Minimum 2 years of successfully running a profit and loss center.
• Strong financial acumen with the ability to develop and manage budgets, track financial performance, and make strategic decisions to ensure profitability and growth

ADA Requirements:

• Ability to sit, stand, walk, push, pull, drag, grab objects, and lift up to 50 lbs.

Benefits and Perks:

• 401(k) retirement plan with company matching contributions
• Medical with company-paid premiums for employees and dependents
• Vision and dental plan options
• Flexible Spending Account (health care and dependent care)
• Company-sponsored programs including employee assistance program, life and disability insurance, Rocket Lawyer legal services, mobile phone plan with Verizon
• Voluntary benefits options including supplemental life insurance for employees and dependents, short-term disability, hospital, accident, and pet insurance
• Generous PTO, paid time off, (3 weeks accrual)
• Tuition Reimbursement Program to promote higher education
• Paid training and certifications to promote career advancement (applicable to positions requiring certifications)
• Paid holidays, volunteer days, and floating holiday
• Incentive Bonus Plan
• Donation Matching Program

To learn about our mission: https://forensicanalytical.com/about/

To learn about our team: https://forensicanalytical.com/our-experts/

Forensic Analytical Consulting Services is an equal-opportunity employer that complies with EEOC rules and regulations. We are committed to diversity, equity and inclusion and do not discriminate based on race, age, disability or other non-merit characteristics.

We welcome all candidates to apply including women, people of color, persons with disabilities, and veterans.

COVID-19 and Vaccinations Note:

We require COVID-19 vaccinations for all employees unless exempted due to local and state laws. We prioritize the health and safety of our employees and community, and vaccination is essential in mitigating the spread of COVID-19. In addition, additional vaccinations may be required to meet the requirements of some clients for certain positions and locations. Additional details can be discussed during the interview process.