What are the responsibilities and job description for the Contracts Analyst position at Forrester Research, Inc. (US)?
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
The Contracts Analyst reports to the Global Sr. Manager of Deal Desk and is an integral part of the Deal Desk team and the Finance department. This role needs a highly motivated, detail oriented, and service-focused individual who works well in a team. The successful candidate will handle several areas of the sales quote to order booking process, including order approval, deal negotiation, Sales enablement, e-signature support and document retention, as set forth below.
Job Description:
During a 12 to 18-month ramp, candidate will become expert at the following:
Execute order approval within Salesforce for all deals; collaborate with sales reps and sales management when needed.
Ensure compliance of client contracts with internal business, Finance, and Sales policies.
Resolve exception requests from internal and external stakeholders, review and negotiate complex deals, leverage ecosystem to bring win-win solutions to Sales and Clients
Be a trusted source supporting the resolution of issues from sales representatives and internal constituents throughout the entire quote to order booking process; including but not limited to policies, exception management, system functionality, and go to market strategies and initiatives.
Identify, develop and support implementation of process / system improvements that increase efficiency and effectiveness of your role as well as increase Sales productivity
Identify, gather, analyze, and report on key contract metrics.
Participate in ad hoc projects and audits as requested.
Job Requirements:
Bachelor’s degree in business administration or any other related field.
One to two years of finance/contracts and/or sales experience.
Keen attention to detail, ability to work under continuous deadlines, and a strong service focus.
Good interpersonal skills: the ability to build relationships and interact with all levels across a multicultural, global organization.
Excellent organization and communication skills.
Proficiency with Microsoft Office applications. Experience with Salesforce preferred.
Demonstrated critical thinking skills and the proven ability to own the role in a team environment.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
Explore #ForresterLife on:
Glassdoor
FLSA Status:
Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
Benefits at a Glance
Benefits at a Glance - Cambridge
