What are the responsibilities and job description for the Patient Relations Representative IV position at Franklin County Government?
General Statement of Duties
The primary responsibility of this position is to work in the clinical management support billing section and verify insurance eligibility. This position will also assist with the billing of insurance claims.
Duties and Responsibilities/Knowledge, Skills, Abilities
Significant knowledge of office or work unit procedures, methods and practices; significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials. Significant knowledge of accounting procedures, mathematics and their application in the work environment; ability to learn and independently apply laws and departmental rules and regulations covering programs and services; ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations; ability to apply a variety of work-related formulas or mathematical calculations; ability to record, compile, and summarize and perform basic analysis of data; ability to record, compile, summarize and perform basic analysis of data; ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature.
Desirable Education and Experience
Graduation from high school with demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.
Other Information
Must have a valid NC driver's license upon hire.
Required Immunizations
The following are immunizations that we require for all employees prior to the first date of employment:
- Two step TST (skin test) If you have had a negative TST within the last 12 months, you must have another one completed prior to employment.
- Proof of MMR (measles, mumps and rubella) immunity: You must have documentation of two doses of measles, mumps and rubella given at least 28 days apart or laboratory evidence of immunity or laboratory confirmation of disease.
- Hepatitis B series: Either evidence of 3 doses; signed declination form or lab evidence of immunity.
- Evidence of Tdap vaccine.
- Evidence of varicella immunity: You must have documentation of two doses of varicella given at least 28 days apart or a history of varicella or herpes zoster based on physician diagnosis or laboratory evidence of immunity or laboratory confirmation of disease.
