Technical Trainer

Frederick Fox is recruiting for a Technical Trainer role for a Systems and Software Products Company. This customer is a fully-loaded, affordable streaming IT solution for any industry.

What you'll do

• Deliver engaging and comprehensive in-person and virtual technical training sessions to external partners on Our Client's IT management platform and Microsoft Azure services. In this role, you will be prioritizing the delivery of multi-day, technical training sessions l
• Collaborate with others at our client to create and update training materials, videos, documentation, and resources to support Enterprise and/or MSP partner learning.
• Facilitate virtual and in-person training sessions, workshops, and bootcamps, ensuring partners understand and can efficiently use Our Client’s Enterprise and/or MSP product features.
• Assess the effectiveness of training programs through evaluations and feedback, making continuous improvements to enhance the learning experience.
• Develop and deliver reports and metrics to drive a data-driven culture of education to this section.
• Maintain deep knowledge of Our Client Manger for Enterprise and/or MSP, Microsoft Azure, Microsoft Intune, and other relevant technologies to deliver up-to-date and accurate training content.
• Travel up to 70% of the time to various locations—mostly domestic and international on an as need basis.
• Work closely with the Sales and Partner Enablement teams to identify partner training needs and tailor content accordingly.

Required Education and Experience:

• Minimum of 5 years of experience in technical training, cloud computing, or IT service delivery.
• Proven expertise in Microsoft Azure services, cloud technologies, and Intune.
• Experience delivering Enterprise-grade technical training to diverse audiences.

Preferred Education and Experience:

• Bachelor’s degree in Information Technology, Education, or a related field.
• Experience in training Enterprise customers and/or those in the managed services or IT industry.
• Microsoft Azure certifications or relevant industry certifications.

Additional Eligibility Qualifications:

• Strong written and verbal communication skills.
• Proficiency in creating training materials, presentations, and documentation.
• Ability to adapt training content for virtual and in-person delivery.
• Industry knowledge of Enterprise cloud services and/or MSPs, and IT practices.
• Familiarity with Learning Management Systems (LMS).
• Proficiency in creating scalable on-demand training, such as videos, SCORM and Tin Can.

Benefits and Incentives

• Competitive Base Incentive Plan
• Stock Options
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible Paid Time Off, including your birthday off!
• Collaborative Team Culture