What are the responsibilities and job description for the Manager position at Friendly's Ice Cream?
In 1935, the Blake Brothers opened their first ice cream shoppe in Springfield, Massachusetts and named it “Friendly.” The name was a promise that the shoppe would be a friendly place for families to create lasting memories while enjoying handcrafted ice cream that was made fresh daily.
Today, we still believe in that promise which is why our creamery is dedicated to using only high quality, locally sourced ingredients and even some of the Blake’s original recipes.
Simply put: we strive to make the world a friendlier place, one scoop at a time.
We are currently searching for a Manager’s for our Boston South Shore locations:
South Weymouth, Norwood, Pembroke, and Plymouth
Compensation package: Hourly range $16 - $18, Free Meals
Flexible schedule that can work around your needs
Our Leaders are supported by our owner that runs day to day operations for all our locations.
Job Summary
Responsible for the shift operations and strategic vision for Friendly’s – fostering a culture that demonstrates pride in Friendly’s to the Guest and team members. Develops, directs and supervises Shift Managers and hourly Team Members to attain sales and profit objectives while maintaining the integrity of the brand, the highest standards of food quality, hospitality, beverage, cleanliness, organization, and sanitation.
Key Performance Functions
- Upholds Friendly’s mission, vision, philosophy and core values through behavior and action
- Has a strong presence in the front of the house to guarantee that the Guests have an outstanding experience every time they visit Friendly’s.
- Excellent interpersonal/listening/communication skills
- Excellent problem resolution/Guest recovery skills.
- Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
- Remains positive and calm under stressful conditions.
“We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.”
Job Types: Full-time, Part-time
Pay: Up to $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $20
