What are the responsibilities and job description for the Furniture Repair Technician position at Furniture Solutions Network?
5 yrs experience working with wood furniture, leather, fabric & upholstery preferred
Are you looking for that next great job? What about that next great career? If you enjoy repairing furniture, taking ownership of your workday, providing superior service, and getting compensated at the top of the pay scale in the industry, then this is for you!
Compensation: Our current technicians make between $60,000 and $130,000 per year. You control your earning potential.
Who we are:
Furniture Solutions Network (FSN) is the industry leader in furniture repair! We primarily provide our services to stores and manufacturers in commercial and residential markets.
To learn more please check out our website at www.fsnpro.com
Key Tasks and Responsibilities:
- Repairing furniture to as new condition in customers' homes may also include some warehouse repairs
- Develop and maintain customer accounts in a specified territory including customer communication, completion, and closing of repair reports and work orders
- Inspect areas for work and receive approval for repairs, repair all approved work
- Prepare invoices for all service orders
- Investigate and solve customer problems
- Track and maintain an inventory
Skills and Attributes:
- Professionalism, confidence, and positive energy while working in our customers' homes
- Able to communicate well with customers to service and repair warranted items
- Ability to work independently
- Inspect, repair and evaluate customer service repairs
- Organize and manage time independently
- Able to schedule and route calls
- Wood repairs including burn-ins & wood graining
- Leather repairs including scuffs, holes, and tears
- Upholstery repairs including structural/mechanism replacements
- Excellent time management skills and attention to detail
- Be detailed, clear and precise when writing reports
- Able to take clear photos (they need to tell a story)
- Able to cover a two-hour radius from your home base
- Ability to work well without any day-to-day supervision
- Strong attention to detail
- Good customer service and problem solving skills
Requirements:
- Meet our background and driving record requirements
- Carry business liability insurance
- Accountable for commitment to FSN policy requirements
- Maintain and supply own service repair vehicle
- Wear ID Badge
- Must be able to color match
- Must be agile; able to frequently stand and walk, enter and exit vehicles, boats, RVs, etc. with ease.
- Able to work mostly M-F and at least every other Saturday. Additional hours may be required to complete a task.
Job Types: Full-time, Part-time, Contract
Pay: $60,000.00 - $130,000.00 per year
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- In Home Furniture Repair: 5 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Grand Forks, ND: Relocate before starting work (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: Multiple locations
Salary : $60,000 - $130,000