What are the responsibilities and job description for the Support Manager position at GAF Energy?
Overview
We are seeking a dedicated and experienced Support Manager to join our team. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and supporting the sales team in achieving their goals. This position requires strong organizational skills, a keen understanding of retail math, and the ability to lead and motivate staff effectively.
Responsibilities
- Manage daily operations to ensure smooth functioning of the store.
- Supervise and train staff, including conducting employee orientation and ongoing training sessions.
- Assist in the interviewing process for new hires to build a strong team.
- Monitor inventory levels and stock management to maintain optimal product availability.
- Utilize retail math skills to analyze sales data and make informed business decisions.
- Collaborate with the sales team to develop strategies that enhance customer satisfaction and drive sales.
- Oversee the operation of POS systems to ensure accurate transactions and reporting.
- Maintain an organized work environment that promotes efficiency and teamwork.
Requirements
- Proven experience in a retail management or support role.
- Strong skills in sales management with a track record of achieving targets.
- Proficiency in retail math and stock management practices.
- Exceptional organizational skills with the ability to multitask effectively.
- Excellent interpersonal and communication skills for interacting with customers and team members.
- Familiarity with POS systems and their operational requirements.
- Ability to work flexible hours, including weekends as needed.
Join us in creating an outstanding shopping experience for our customers while fostering a positive work environment for our employees!
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Shift:
- Day shift
- Evening shift
Application Question(s):
- Please list experience with Salesforce, including Sales Cloud and Service Cloud:
Ability to Commute:
- Kansas City, MO 64105 (Required)
Ability to Relocate:
- Kansas City, MO 64105: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $100,000
