Front Desk Receptionist / Front Desk Associate

Growing group orthopedic practice is looking for an energetic, flexible Front Office Associate to perform check-in and check-out services. The right person needs to be highly organized and able to work in a fast paced environment. Professional appearance and good communication skills are essential. Additionally, this person must be comfortable using a computer. Training will be provided as necessary.

Specific tasks may include but are not limited to

• Receive and process faxes .
• "Opens" the office according to protocol
• Prints the daily schedules
• Prints face sheet for patients
• Greets patients as they arrive
• Provides new patients appropriate paperwork for required signatures
• Confirms demographic and insurance information for new and established patients, according to protocol;
• Ensures all patient paperwork is complete before patient is seen
• Informs patients in the reception area when the physicians are running behind and offers to reschedule them
• Collects co-payments from patients at the time of their visit
• Screens visitors and responds to routine requests for information
• Keeps the patient reception area neat and clean at all times throughout the day
• Requests payment in addition to the day's services from patients with outstanding account balances and post payments into the computer and provides patients with a computerized receipt
• Schedules follow-up appointments for patients before they leave the office and provides an appointment card/appointment slip
• Processes "daily close"
• Closes the office according to protocol
• Ensures all faxes are cleared off the machine and distributed throughout the day
• Sorts incoming reports and directs to appropriate person
• Facilitates any physician or manager requests throughout the day
• Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice
• Maintains detailed knowledge of practice management and other computer software as it relates to job functions
• Attends all regular staff meetings
• Performs all other tasks and projects assigned by the Manager

Job Type: Full-time

Expected hours: 39 – 43 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Medical receptionist: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Required)

Ability to Relocate:

• Paramus, NJ 07652: Relocate before starting work (Required)

Work Location: In person