General Insurance Services is a full-service independent insurance agency with over 80 years of experience serving Northwest Indiana, Southwest Michigan, and many accounts in the greater Chicago market. Our mission is to “secure the future of the communities we serve” through not only our work, but our community outreach as well. We invest in our team members through training and development to help them reach their career goals and personal aspi...
As a Client Service Advisor, you will be instrumental in fostering strong customer relationships and delivering exceptional service to our clients. Reporting to the Client Services Manager, your core skills in customer relationship management and communication will be vital in addressing client needs effectively. Ensure customer satisfaction, business growth and retention by delivering accurate options to customers when they request policy change...
The CSA responds to incoming telephone calls, emails and postal mail in addition to quoting and processing applications of new/rewrite business and manages the renewal review process in an effective and timely manner - incorporating account reviews and cross selling/upselling of current clients. Responsibilities. Ensure customer satisfaction, business growth and retention by delivering accurate options to customers when they request policy change...
The CSA responds to incoming telephone calls, emails and postal mail in addition to quoting and processing applications of new/rewrite business and manages the renewal review process in an effective and timely manner - incorporating account reviews and cross selling/upselling of current clients. Responsibilities. Ensure customer satisfaction, business growth and retention by delivering accurate options to customers when they request policy change...
The ideal candidate for this role will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The. Client Services Advisor. will be responsible for managing client relationships, providing exceptional customer service, and driving business growth. Key Responsibilities. Develop and maintain strong relationships with existing clients to ensure their needs are met and exceeded. Respond to c...
The role of a. Client Services Advisor. at General Insurance Services is to deliver exceptional customer service and drive business growth. The successful candidate will be responsible for responding to client inquiries, managing new and renewal business applications, and ensuring timely communication with clients and vendors. Main Responsibilities. Evaluate and resolve client inquiries and issues in a timely manner. Process new and renewal busin...
We are seeking a highly skilled. Client Services Advisor. to join our team at General Insurance Services. As a key member of our organization, you will be responsible for providing exceptional customer service, managing client relationships, and driving business growth. Key Responsibilities. Develop and maintain strong relationships with existing clients to ensure their needs are met and exceeded. Respond to client inquiries and resolve issues in...
At General Insurance Services, we are looking for a talented. Client Services Advisor. to join our team. As a critical component of our organization, you will be responsible for delivering exceptional customer experiences, managing client relationships, and driving business growth. Responsibilities. Provide high-quality customer service to clients, addressing their inquiries and resolving issues in a timely manner. Manage the processing of new an...
The ideal candidate for this role will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The. Client Services Advisor. will be responsible for managing client relationships, providing exceptional customer service, and driving business growth. Key Responsibilities. Develop and maintain strong relationships with existing clients to ensure their needs are met and exceeded. Respond to c...
The role of a. Client Services Advisor. at General Insurance Services is to deliver exceptional customer service and drive business growth. The successful candidate will be responsible for responding to client inquiries, managing new and renewal business applications, and ensuring timely communication with clients and vendors. Main Responsibilities. Evaluate and resolve client inquiries and issues in a timely manner. Process new and renewal busin...
We are seeking a highly skilled. Client Services Advisor. to join our team at General Insurance Services. As a key member of our organization, you will be responsible for providing exceptional customer service, managing client relationships, and driving business growth. Key Responsibilities. Develop and maintain strong relationships with existing clients to ensure their needs are met and exceeded. Respond to client inquiries and resolve issues in...
At General Insurance Services, we are looking for a talented. Client Services Advisor. to join our team. As a critical component of our organization, you will be responsible for delivering exceptional customer experiences, managing client relationships, and driving business growth. Responsibilities. Provide high-quality customer service to clients, addressing their inquiries and resolving issues in a timely manner. Manage the processing of new an...