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Loan Processing Specialist

Generations Bank
Rogers, AR Full Time
POSTED ON 12/20/2024 CLOSED ON 1/18/2025

What are the responsibilities and job description for the Loan Processing Specialist position at Generations Bank?

LOAN PROCESSING SPECIALIST

The ideal Loan Processing Specialist will have experience in supporting the lending staff to ensure a smooth workflow from the back office to the front line. Your responsibilities will include performing routine preparation of loan documents for Consumer and Commercial applications for new loans, loan renewals and loan extensions and ensure all loan documents are accurately completed within the established time limits. You will understand lending activities, terminologies, and state and federal banking compliance regulations related to the loan department.

What makes Generations Bank different? We prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.

Core Values

  • Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
  • Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
  • Communication: We believe in proactively sharing ideas and information.
  • Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.

If you share a common vision in our culture and core values, we encourage you to apply.

What does a Loan Processing Specialist do? The specific duties/responsibilities listed below are representative of the knowledge, skill, and/or ability to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

  • Review loan approvals to ensure all documents, signatures and forms are in the new loan file prior to processing the loan; follows up to obtain missing data.
  • May prepare and send commitment, engagement, action, and decline letters.
  • Assist loan officers and other personnel to ensure proper documentation is prepared and/or provided.
  • Boards completed loans on the Bank's host computer system including but not limited to collateral, escrows, UCC information, borrowing base information, appraisal information, etc.
  • Assist in managing the loan pipeline to ensure only active files are listed.
  • Calculate loan pay off amounts for certain types of loans.
  • Prepare and draft amendments and prepare all consent letters and obtain all credit approvals.
  • Assist all loan processing teams and other areas of the loan operations department when needed.
  • Set up and maintain credit and other files for documentation and compliance.
  • Provide documents to the imagining team as needed.
  • Answers telephone and responds to routine loan officer and customer inquiries, related to account balances, loan balances and payoffs.
  • May process various loan reports and callbacks.
  • Assist in managing customer assets (collateral) for all bank portfolios.
  • Adhere to all company policies and procedures.
  • Upholds organizational values.
  • Supports the Bank's goals and benefits the Bank through outside activities.

SECONDARY DUTIES

The position of Loan Processing Specialist performs duties specific to the position and other functions as assigned.

SUPERVISORY RESPONSIBILITY

The position of Loan Processing Specialist is not responsible for the supervision of any employees.

Additional Details

This full-time, non-exempt position reports to Loan Operations Manager. The work schedule is Monday-Friday, 8-5, with occasional overtime hours. The working arrangement is on-site.

After Hours/Weekends: as a Community Bank, we are committed to serving our community! Accordingly, our employees have an opportunity participate in events after normal business hours for community outreach activities.

What are the Requirements? These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

BASIC QUALIFICATIONS - you must have these to be considered for this role:

  • High school diploma or equivalent (GED).
  • 6 or more months of loan processing or loan assistant experience.
  • Ability to perform the essential functions, mental, and physical demands of the job as listed above.

PREFERRED QUALIFICATIONS - if you have these you will stand out:

  • Bachelor's degree in accounting, finance, or business administration.
  • Experience, knowledge and training in progressively responsible branch or department operations, management.
  • Advanced knowledge of related state and federal banking compliance regulations, and bank accounting policies and procedures.
  • Excellent organizational and time management with the ability to work independently.
  • Intermediate skills in computer terminal and personal computer operation; host computer system; FedLine, word processing and spreadsheet software programs.
  • Current driver's license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties and responsibilities.
  • Effective communication skills - speaking, listening (active), and written.
  • Teamwork orientation and an interest/capacity in cultivating strong working relationships.
  • Professional appearance and demeanor
  • Strong organizational skills - ability to multitask.
  • Keen attention to detail.
  • Adaptable, "go with the flow" attitude.
  • Friendly, positive attitude.

Why should I apply?

  • Competitive Wages
  • Comprehensive and affordable medical, dental and vision benefits
  • Paid time-off program
  • Company-paid holidays (10 annually)
  • 401(k) with Company Match
  • Company-paid Basic Life Insurance
  • Company-paid Short-Term Disability
  • Employee Assistance Program
  • Paid Maternity and Paternity Leave
  • Training and Advancement opportunities
  • Company-sponsored volunteer opportunities

Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.
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