What are the responsibilities and job description for the Administrative Assistant position at George Hills?

Description

The Administrative Assistant processes incoming and outgoing mail and provides general administrative and technical support to Corporate, the Finance Department, Human Resources, and Claims Division. They will work on projects given to them by the Corporate Division.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of the person holding this position. Duties, responsibilities, and activities may change at any time with or without notice.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Based on the area of responsibility, the employee shall be asked to perform all the following essential functions, and other duties as assigned :

Supports various Corporate and Claims projects as required.
Receives occasional visitors, answers questions, and directs them to the appropriate person.
Processes incoming and outgoing mail.
Maintains records of receipt, mailing dates, and other required information.
Replenishes postage on the postage meter as needed.
Performs filing / scanning of mail and other documents.
Stocks and organizes office supplies.
Performs or facilitates upkeep of the office including equipment including cleaning, maintenance, and repairs.
May prepare agendas and assist with conference planning.
Maintains storage room.
Runs errands as requested, including mail from the post office.
Other duties as assigned.

Requirements

EDUCATION, EXPERIENCE & TRAINING

High School diploma (or equivalent).

Two plus years of office and / or customer service experience.

Ability to operate office machines including postage and mailing machines, copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.

Ability to type 50 WPM.

Excellent customer service and teamwork skills.

Basic computer skills, including proficiency in Microsoft Suite, including Word, SharePoint, and Excel.

Ability to balance office demands.

Excellent written and verbal communication skills.

KNOWLEDGE, SKILLS & ABILITIES

Ability to work guided by ethics and integrity.

Punctual in all ways.

Exercises discretion.

Excellent communication (verbal and listening) skills on the phone and in person.

Ability to respond promptly and effectively to all communications.

Ability to take and follow directions from multiple people.

Ability to meet the time demands associated with working with multiple people.

Ability to prioritize and communicate when priorities cannot be met.

Ability to problem solve.

Ability to work effectively in a fast-paced office environment.

Ability to define and communicate expectations.

Ability to multi-task and change directions quickly.

Ability to efficiently operate office equipment.

Ability to produce accurate, thorough work within the allotted time.

Demonstrate a willingness to learn and attempt to perform tasks not listed.

Demonstrate loyalty to George Hills and its profitability, including making personal sacrifices, working longer hours if required, and making changes for the good of the company.

An intermediate knowledge of Microsoft Office Suite (Microsoft 360).

Professional written and verbal communication and interpersonal skills.

Ability to function as part of a team.

Demonstrate initiative and the ability to work effectively within time constraints.

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