What are the responsibilities and job description for the Customer Service Representative position at George Wadsworth Insurance LLC?
About us
George Wadsworth Insurance LLC is a small business that is family owned and operated located in Fort Meade, Wauchula and Punta Gorda, FL. We are professional, supportive and fast-paced. Our goal is to find an employee who wishes to expand along with our busy insurance agency.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Relaxed atmosphere
We are looking for an experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, responding to inquiries in a timely manner, and resolving customer issues. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to think quickly on their feet. We are looking for someone who is passionate about providing excellent customer service and is committed to going the extra mile for our customers.
Responsibilities:
- Respond to customer inquiries in a timely manner.
- Provide accurate information about products and services.
- Maintain customer records and accounts.
- Resolve customer complaints in a professional manner.
- Provide feedback to management on customer service issues.
- Follow up with customers to ensure satisfaction.
- Maintain a positive attitude and professional demeanor.
Job Type: Full-time
Pay: $30,000.00 - $45,000.00 per year
Benefits:
- On-the-job training
- Paid time off
License/Certification:
- Insurance Producer License (Preferred)
Work Location: In person
Salary : $30,000 - $45,000