The Call Center Trainer is required to design, develop, facilitate and deliver course instruction to call center employees in a professional and effective manner. Proper execution of these responsibilities will improve both individual and organizational performance while building on company goals and expectations. Essential Job Functions. Conduct needs assessment to identify training needs for new hires and existing employees through open communi...
The Call Center Trainer is required to design, develop, facilitate and deliver course instruction to call center employees in a professional and effective manner. Proper execution of these responsibilities will improve both individual and organizational performance while building on company goals and expectations. Essential Job Functions. Conduct needs assessment to identify training needs for new hires and existing employees through open communi...
The Roadside Assistance Intake Agent is responsible for answering incoming calls from members requesting roadside assistance and accurately gathering the necessary information to ensure smooth coordination of services. This role involves collecting critical details of the members' situation and taking queues and clues to ask about any additional pertinent information around the problem. As an Intake Agent, you will ensure all information is recor...
We are currently looking for a. SEM Marketing Specialist. to join our premier in-house digital marketing team. If you are looking for a new challenge with a fun work environment and an entrepreneurial culture, we ask that you please apply-we'd love to have you join our team. What You'll Do. Plan and execute digital marketing initiatives across several platforms including Google Ads, Microsoft Ads, SA360 and Campaign Manager. Drive campaign perfor...
Camping World is seeking a Customer Service Specialist for our growing team. Good Sam Enterprises is seeking an experienced Customer Support Specialist who thrives in a collaborative and fluid environment with rapidly changing priorities. The Customer Support Specialist will provide support across Campground Solutions technology products & services which primarily serve as a reservation system and website product. The Customer Support Specialist ...
Camping World is seeking a Customer Service Specialist for our growing team. Good Sam Enterprises is seeking an experienced Customer Support Specialist who thrives in a collaborative and fluid environment with rapidly changing priorities. The Customer Support Specialist will provide support across Campground Solutions technology products & services which primarily serve as a reservation system and website product. The Customer Support Specialist ...
We are seeking an experienced Scrum Master with strong communication and technical skills to guide and support our software development teams in delivering innovative, high-quality solutions. The ideal candidate will act as a servant-leader, fostering a culture of collaboration, agility, and continuous improvement while ensuring adherence to Scrum principles and practices. This role requires excellent interpersonal skills, a proactive approach, a...
We are seeking an experienced Scrum Master with strong communication and technical skills to guide and support our software development teams in delivering innovative, high-quality solutions. The ideal candidate will act as a servant-leader, fostering a culture of collaboration, agility, and continuous improvement while ensuring adherence to Scrum principles and practices. This role requires excellent interpersonal skills, a proactive approach, a...
We are looking for a top performing ESP. Call Center Operations Supervisor. to organize and direct the staff of our ESP Customer Service call center and assist with management of reporting, KPI’s, and operational processes needed for the efficient operation of the ESP Call Center teams (Service, Sales, Lead Generation). You will be responsible for proactively assessing the individual Customer Service Representatives work and providing feedback to...
Camping World is seeking a NC Call Center Supervisor for our growing team. The Call Center Supervisor coordinates and supervises activities of associates who provide support to customers via telephone, email and live chat features. This leadership role in the Call Center is vital and helps to ensure operations are running smoothly and efficiently. What You'll Do. Manage a team of sales, customer service or product specialists towards achieving go...
We have immediate opportunities available for high-energy and results driven entry level sales and lead generation professionals. Candidates will support our sales staff by making outbound calls through leads generated by multiple media and promotional methods to increase the customer base for Good Sam Extended Service Plan. Candidates must be comfortable discussing mechanical components. Duties and Responsibilities. Promote Good Sam Extended Ser...
We are seeking an experienced Senior Front-End Engineer with strong technical skills and leadership capabilities to guide our team. The ideal candidate will navigate complex applications, enhance user experiences through performance optimization, and build scalable codebases. Familiarity with modern tools and practices is essential, along with the ability to communicate effectively with both technical and non-technical stakeholders. Key Responsib...
