What are the responsibilities and job description for the Retail Area Manager position at Goodwill Industries of Greater Nebraska, Inc.?
Are you looking for a job that's meaningful, fun & rewarding? Look no further than Goodwill! We are hiring for a full-time Retail Area Manager, this position will cover our Western region locations!
IN THIS ROLE YOU WOULD:
To ensure the delivery of exceptional operational standards throughout stores in the area assigned. To ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of Store Managers and store staff.
- Recruit, hire, train, challenge, motivate, encourage, and provide constructive guidance to store managers and their teams related to all areas of effective operations.
- Assist managers in creating and implementing short and long term goals both for the store and for themselves.
- Work to ensure that sales and operational goals and expectations are achieved through regular monitoring.
- Schedule store visits and audits to ensure compliance in all areas of customer service and store operations. Ensure the store is maintained at the highest possible standards, is well organized and is properly merchandised at all times. Ensure that all policies, procedures and controls are followed.
- Assist in resolving problems, identifying trends, implementing change and determining area/store goals.
- Identify underperforming stores and develop a plan to address and manage issues effectively.
- Encourage managers to identify trends and make suggestions for ensuring store success.
- Work to create a positive environment that results in stable retention and a reduction in employee turnover.
- Assist assigned store managers in analyzing, monitoring, and controlling store expenses to ensure efficiency in all store operations.
- Provide emergency store supervision and or support as needed.
- Ensure retail customer service standards are consistently achieved.
- Collaborate with VP of Retail Operations on establishing annual store budgets.
- Review/analyze store expense to revenue actual and budgeted ratios. Train Store Managers in understanding financial documents and assist them with setting and managing expectations of store staff.
- Travel as needed.
- Perform work activities in conformance to Goodwill Values Statement which includes the values of Respect, Integrity, Compassion, Stewardship, Learning, Teamwork and Entrepreneurial Spirit.
- Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc. (Refer to the Corporate Compliance Program Policy and Procedure for instructions on how to report.)
- Encourage and do not hinder in any way an employee making a report pertaining to Goodwill's Corporate Compliance Program Policy and Procedure or making a report of work injury.
- Ensure no employee is retaliated against in any way as a result of making a report related to Goodwill's Corporate Compliance Program Policy and Procedure or making a report of work injury.
- Welcome and embrace cultural diversity in all areas of Goodwill, i.e. customers, donors, volunteers, employees, or participants served.
- Perform other duties as assigned.
EDUCATION, TRAINING, AND EXPERIENCE:
- Two (2) years of experience working with the public is preferred
- Management experience preferred
- Valid Nebraska driver’s license and meet insurance requirements is required
Apply online today to be a part of something great!
Reasonable Accommodations:
As an equal opportunity and affirmative action employer, Goodwill Industries of Greater Nebraska, Inc. is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Goodwill and need assistance or accommodation to use our website, please contact Lindsay Suchanek at 308-384-7896 or lsuchanek@goodwillne.org.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Ability to Relocate:
- Western, NE: Relocate before starting work (Required)
Work Location: On the road
