What are the responsibilities and job description for the Intake Care Coordinator position at Greater Baden Medical Services, Inc.?
Job Description
Job Description
JOB DESCRIPTION
Position Title : Thrive by Three and Family Planning - Intake and Care Coordinator
Primary Function :
The role for Thrive by Three (TBT) Intake and Care Coordinator is to centralize intake and care coordination for the Thrive by Three Program. The coordinator ensures that patient intake information is accurate and completed, processes related referrals, assists with coordination, follow-up, and closure of outstanding referrals.
The coordinator functions as an integral member of a multidisciplinary team to provide care coordination services that link women, throughout pregnancy until 6 months postpartum and babies up to the age of three, to essential services. The Intake and Care Coordinator works closely with the Thrive by Three and the Family Planning team in providing excellent customer service, improving process flow, supporting operational integrity, and performing data entry tasks.
Principal Duties and Responsibilities :
1. Recruit Targeted Individuals :
- Recruit targeted individuals into the Thrive by Three Program and identify eligible participants for Centering Pregnancy
2. Facilitate Program Sessions and Patient Education :
3. Outreach and Marketing :
4. Community Engagement and Advocacy :
5. Resource Assistance and Data Management :
6. Reporting and Documentation :
7. Collaboration and Coordination :
Nonessential Functions :
Core Values :
Quality, Equity, Integrity, Teamwork, Professionalism, Compassion
Supervisory Responsibility None
Managerial Responsibilities None
Minimum Qualifications
Substitutions
Any combination of education and experience. Incumbent may utilize either of the following options as a substitution to qualify :
1. High school diploma, GED, or equivalent certificate of competency and 4 years of work experience such as described in the essential work tasks of the job specification.
Competencies Needed
Accountability – Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
Internal / External Stakeholder Management – Ability to focus both internal and external stakeholders simultaneously. Identifying all people or organizations impacted by the program and its projects, and documenting relevant information regarding their interests, involvement, impacts heavily on program and project success.
Knowledge Management – Knowledge base and understanding of the organization and its business practices—as well as familiarity with technologies used in the projects within the program.
Project and Process Management – Ability to manage projects, plan, prioritize. Appling knowledge, skills, tools, and techniques to project activities to meet project requirements.
Reporting - Drafts, runs, and distributes reports. Provides overview and communicates report findings.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical and Mental Demands
Language Skills
Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to patients in Spanish. Ability to speak effectively to employees and / or stakeholders of the organization.
Compliance
This position requires compliance with Greater Baden Medical Services (Health Center’s) compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Thrive by Three and Family Planning Intake and Care Coordinator’s regular performance evaluation.
Travel
Must be able to drive between Greater Baden Medical Services, Inc. locations as required.
