What are the responsibilities and job description for the Front Desk Clerk position at Greater Meridian Health Clinic, Inc.?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check patients in and out , ensuring all necessary information is obtained and recorded accurately
- Provide information about patients
- Handle patients inquiries, requests, and complaints promptly and efficiently
- Assist with appointments
- Process payments and maintain accurate records of patient's information
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in a customer service role, preferably clinic setting or hospital
- Excellent phone etiquette and communication skills
- Strong guest relations skills with the ability to provide exceptional service
- Knowledge of hotel management systems and procedures
- Bilingual skills (English/Spanish) are a plus
- Ability to handle difficult situations with patience and professionalism
- Proficiency in using computer systems, including reservation software and phone systems
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed to meet the ongoing needs of the organization.
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Clinic: 1 year (Preferred)
Ability to Commute:
- Meridian, MS 39301 (Required)
Ability to Relocate:
- Meridian, MS 39301: Relocate before starting work (Required)
Work Location: In person
