What are the responsibilities and job description for the Landscape Maintenance and Sales/KEY ACCOUNT MANAGER position at GRO?
Job Description
RELOCATION ASSISTANCE AVAILABLE!
Who You Are
Account Management:
HEART OF OUR CULTURE
Six-time winner of the Oregonian Top Workplace
Eight-time recipient of the Vancouver Business Journal Best in Business
Eight-time honoree of the People's Choice Award for Landscaping
Winner of the 2024 Best of Clark County
Winner of the 2019 Building Excellence Award, along with two 2022 Residential Landscaping awards
Winner of the 2018 People's Choice, Realtor's Choice and Professional's Choice for Best Landscaping for Street of Dreams
Supporter of Young Life, Forward Edge, Clark County Food Bank, Salvation Army and Home with Heroes
Recipient of the 2018 National Association of Landscape Professional's Gold Award
Voted one of Washington's Best Outdoor Companies and Startups
What We Offer
Competitive wage
Profit sharing
401(k) with generous match
Paid time-off (PTO)
Medical, dental and vision insurance
Short-Term disability
Life Insurance, AD&D Insurance
Company provided cell phone, laptop and apparel
Company vehicle
Company team building events
In-office snacks
HEART OF OUR CULTURE - Do the Right Thing: Our team is made of people who stop when they see someone in need. That same sincerity shines through in our work. - Go Above & Beyond: We bring our best: to the customers who trust us, the team members we believe in, and the communities we grow. - Be Bold: Impossible is not in our vocabulary. The greater the challenge, the greater the opportunity to amaze. - Care of Others: It’s not just about the incredible work we do, it’s about how we treat others. WHAT OUR RAVING FANS ARE SAYING Six-time winner of the Oregonian Top Workplace Eight-time recipient of the Vancouver Business Journal Best in Business Eight-time honoree of the People's Choice Award for Landscaping Winner of the 2024 Best of Clark County Winner of the 2019 Building Excellence Award, along with two 2022 Residential Landscaping awards Winner of the 2018 People's Choice, Realtor's Choice and Professional's Choice for Best Landscaping for Street of Dreams Supporter of Young Life, Forward Edge, Clark County Food Bank, Salvation Army and Home with Heroes Recipient of the 2018 National Association of Landscape Professional's Gold Award Voted one of Washington's Best Outdoor Companies and Startups WHAT WE OFFER Competitive wage Profit sharing 401(k) with generous match Paid time-off (PTO) Medical, dental and vision insurance Short-Term disability Life Insurance, AD&D Insurance Company provided cell phone, laptop and apparel Company vehicle Company team building events In-office snacks
RELOCATION ASSISTANCE AVAILABLE!
Who You Are
- 4 years landscape maintenance sales and account management experience
- Account management experience, specifically HOAs
- Excellent communication skills
- Proficiency in Microsoft Excel and Google Docs
- Ability to analyze data effectively
- Negotiation skills
- B2B & B2C sales knowledge
- Ability to work occasional evenings and Saturdays, as needed.
- Willingness to travel locally throughout the day.
Account Management:
- Provide solutions to customer’s service issues.
- Ensure quality control of landscape services offered.
- Identify customer's needs, translating them into actionable items.
- Establish productive, professional relationships with key personnel in assigned customer accounts. Proactively assess, clarify, and validate customer needs on an ongoing basis.
- Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Company personnel.
- Reduce portfolio attrition and maintain consistency in customer portfolio.
- Work with Operations Managers to provide excellent service and review customer needs or program changes.
- Provide educational presentations for customers.
- Grow landscape maintenance by proactive prospecting, client contact and other types of lead generation and follow-up.
- Increase portfolio through new landscape management sales and enhancement services.
- Communicate and present effectively to and with customers, delivering the GRO experience and upholding Company values.
- Estimate projects; create, present and sell client landscape proposals.
- Collect signed contract, signed lien disclosures and deposit for each project.
- Engage customers throughout project.
- Develop portfolio analysis and growth recommendations, i.e., building out a route.
- Determine portfolio program needs and recommendations.
- Work with sales and marketing to build new business and add to existing portfolio.
- Meet assigned targets for profitable sales volume and strategic objectives.
- Attend HOA Board meetings, tradeshows and networking events
- Monday to Friday
- Commission pay
- Semiannual bonus
- landscape maintenance sales: 2 years (Required)
- landscape account management: 4 years (Required)
HEART OF OUR CULTURE
- Do the Right Thing: Our team is made of people who stop when they see someone in need. That same sincerity shines through in our work.
- Go Above & Beyond: We bring our best: to the customers who trust us, the team members we believe in, and the communities we grow.
- Be Bold: Impossible is not in our vocabulary. The greater the challenge, the greater the opportunity to amaze.
- Care of Others: It’s not just about the incredible work we do, it’s about how we treat others.
Six-time winner of the Oregonian Top Workplace
Eight-time recipient of the Vancouver Business Journal Best in Business
Eight-time honoree of the People's Choice Award for Landscaping
Winner of the 2024 Best of Clark County
Winner of the 2019 Building Excellence Award, along with two 2022 Residential Landscaping awards
Winner of the 2018 People's Choice, Realtor's Choice and Professional's Choice for Best Landscaping for Street of Dreams
Supporter of Young Life, Forward Edge, Clark County Food Bank, Salvation Army and Home with Heroes
Recipient of the 2018 National Association of Landscape Professional's Gold Award
Voted one of Washington's Best Outdoor Companies and Startups
What We Offer
Competitive wage
Profit sharing
401(k) with generous match
Paid time-off (PTO)
Medical, dental and vision insurance
Short-Term disability
Life Insurance, AD&D Insurance
Company provided cell phone, laptop and apparel
Company vehicle
Company team building events
In-office snacks
HEART OF OUR CULTURE - Do the Right Thing: Our team is made of people who stop when they see someone in need. That same sincerity shines through in our work. - Go Above & Beyond: We bring our best: to the customers who trust us, the team members we believe in, and the communities we grow. - Be Bold: Impossible is not in our vocabulary. The greater the challenge, the greater the opportunity to amaze. - Care of Others: It’s not just about the incredible work we do, it’s about how we treat others. WHAT OUR RAVING FANS ARE SAYING Six-time winner of the Oregonian Top Workplace Eight-time recipient of the Vancouver Business Journal Best in Business Eight-time honoree of the People's Choice Award for Landscaping Winner of the 2024 Best of Clark County Winner of the 2019 Building Excellence Award, along with two 2022 Residential Landscaping awards Winner of the 2018 People's Choice, Realtor's Choice and Professional's Choice for Best Landscaping for Street of Dreams Supporter of Young Life, Forward Edge, Clark County Food Bank, Salvation Army and Home with Heroes Recipient of the 2018 National Association of Landscape Professional's Gold Award Voted one of Washington's Best Outdoor Companies and Startups WHAT WE OFFER Competitive wage Profit sharing 401(k) with generous match Paid time-off (PTO) Medical, dental and vision insurance Short-Term disability Life Insurance, AD&D Insurance Company provided cell phone, laptop and apparel Company vehicle Company team building events In-office snacks