Director of Patient Access

Director of Patient Access

As the Director of Patient Access, you'll be responsible for providing direction and leadership of operational, financial, programmatic and personnel activities within the department. You’ll have a comprehensive benefits package, rewarding work and the opportunity to partner with a tight knit, knowledgeable team of professionals.

Health System Overview:

Gunnison Valley Health is the sole community-owned health system for Gunnison County and surrounding areas. We are not just a hospital, but a fully integrated health system providing services for all stages of life; from a newly renovated Family Birth Center, to a 52,000 square foot, state of the art senior care center and everything in between. We are a leading health source for our community, offering wellness programs, medical education and illness prevention. We are looking for a seasoned Leader who is comfortable supervising a skilled nursing team, budgeting and accounting, while ensuring quality assessment and performance improvement.

Where you’ll live:

Some define happiness by their job title and salary, while others pursue quality of life. Our community combines the best of both worlds by fostering a growing outdoor industry business hub in the heart of Colorado’s Rocky Mountains. The Gunnison Valley, which includes the towns of Gunnison and Crested Butte, is a vibrant community of entrepreneurs and adventurers. We are deeply connected with our surrounding environment, neighbors and growing community. This is the kind of place where hard work is rewarded, whether that means a day on the mountain or at the office.

Wondering if this is the right job for you?

Do you like:

• Unique and generous benefits to include a Lifestyle Spending Account, Matched retirement starting on day 1, as well as a dependent care matching plan. Enhanced wellness, personal and professional education offerings through LinkedIn Learning, Headspace and Finney.
• A culture that values continuing education, backed up by a robust tuition reimbursement plan
• Unprecedented access to National Parks, lakes, rivers and mountains

Requirements:

To be seriously considered for this role, you’ll need to have:

• Education: Bachelor's Degree from an accredited college or university in a business, healthcare administration or related major.
• Experience: Three (3) years of increasingly responsible administrative experience, involving customer service, admissions and/or billing experience with at least (1) year in a lead or supervisory position. Two (2) years minimum of hospital/clinic experience in an admissions, billing or healthcare customer service department. Knowledge of customer service practices and customer oriented telephone etiquette. Cash, check and credit card handling techniques. Principles and practices of effective leadership and employee supervision, including training, hiring and performance evaluation.

Responsibilities:

As the Director of Patient Access at Gunnison Valley Health, you will assume responsibility for the administration and management of the department. You’ll plan, organize, direct, coordinate and control the resources to achieve department objectives. You’ll utilize your unique skills and ideas by:

• Managing, and directing the plan, design and coordination of programs within the Patient Access Department.
• Directing the departmental quality improvement efforts to achieve optimal productivity, operational effectiveness, efficiency and satisfaction of internal and external customers.
• Developing and managing operational initiatives with measurable outcomes. Formulating objectives, goals and strategies collaboratively with other stakeholders as needed.
• Prioritizing, assigning, evaluating and supervising the work of all team members. Providing coaching and guidance for performance improvement and development, directing and overseeing the training of new representatives.

Work Schedule: Monday - Friday

Shift: Days

Physical Requirements:

Occasionally (1-33%) Handling, pinching, crouching/squatting, stooping, stairs, lifting (0-20 lbs), carrying (0-20 lbs), pushing/pulling (20-50 lbs)

Frequently (34 - 66%) Standing, walking, sitting, change position, reaching, reach across midline

Continuously (67 - 100%) Must be able to see with corrective eyewear, must be able to hear clearly with assistance

Compensation: $49.45 - $60.58/hr, depending on experience.

Your total compensation goes beyond the number on your paycheck. Gunnison Valley Health provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits Eligibility

Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.

Full Time staff are automatically enrolled in 401A plan as of date of hire.

Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.

Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.

Education

• Bachelors or better