What are the responsibilities and job description for the Program Analyst I (GIS & Infrastructure Support) position at Gwinnett County Government?
Class Summary
Gwinnett County Department of Water Resources (DWR) is a publicly owned utility committed to delivering superior services to a vibrantly connected community. The employees of the Department of Water Resources (DWR) represent our inclusive culture which advances our commitment to excellence in service, stewardship, integrity, and innovation. The Department and its staff are widely recognized for superior service in the maintenance and operation of almost 9, 000 miles of water, wastewater, and stormwater lines, as well as the operation of 2 water production facilities, 3 water reclamation facilities and over 200 pump stations. The Department of Water Resources takes pride in stewardship of the environmental resources entrusted to us and pledges to be responsible as we manage water as a limited, but renewable resource.
Job Description
This is the entry level position in the Program Analyst series. Incumbents are responsible for performing basic GIS functions, uploading documents into our digital document management system, filing hard copies of documents following existing protocols, assisting customers with utility questions, and supporting development review staff.
Essential Duties
The grade for this position is B241. Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here .
Benefits Offered
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
About Gwinnett County
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.
Gwinnett County Department of Water Resources (DWR) is a publicly owned utility committed to delivering superior services to a vibrantly connected community. The employees of the Department of Water Resources (DWR) represent our inclusive culture which advances our commitment to excellence in service, stewardship, integrity, and innovation. The Department and its staff are widely recognized for superior service in the maintenance and operation of almost 9, 000 miles of water, wastewater, and stormwater lines, as well as the operation of 2 water production facilities, 3 water reclamation facilities and over 200 pump stations. The Department of Water Resources takes pride in stewardship of the environmental resources entrusted to us and pledges to be responsible as we manage water as a limited, but renewable resource.
Job Description
This is the entry level position in the Program Analyst series. Incumbents are responsible for performing basic GIS functions, uploading documents into our digital document management system, filing hard copies of documents following existing protocols, assisting customers with utility questions, and supporting development review staff.
Essential Duties
- Import and attribute documents into our digital management system (FileNet) and file hard copies of those documents.
- Use GIS software to assist internal and external customers with utility related questions.
- Digitize utility assets into GIS based on construction plans and as-built drawings.
- Create custom maps for DWR management.
- Assist in the preparation and tracking of capacity certification letters and other development documents.
- Cartographic principles.
- This job is eligible for a hybrid telework schedule after an initial probationary period and individual approval.
The grade for this position is B241. Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
- Bachelor's degree in business administration or a closely related field.
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
- Valid driver's license from state of residency.
- On year of directly related GIS experience
- Basic understanding of engineering drawings.
- Experience with CMMS, EDMS, and Microsoft Office Suite (Word, Excel, PowerPoint, and Teams)
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here .
Benefits Offered
Our Benefits program is designed to support every aspect of our employees’ lives, from physical and emotional to social and financial.
Along with their salary, employees receive a variety of comprehensive benefits as part of their total compensation.
On average, our employees’ benefits are worth 48 percent of their base salary!
In other words, employees would spend nearly half of their pay to purchase these benefits on their own. For employees’ medical premium alone, the County contributes an average of 91 percent of the cost!
Health
- Medical plans for active and retired employees
- Dental and vision plans
- Prescription drug plan
- Onsite Employee Wellness Center
- 24/7 Employee Assistance Program (EAP)
- Immunizations
- Wellness education and incentive programs
- Annual wellness fair
- Training and professional development opportunities
- Family planning benefits
- Four weeks of paid parental leave
- Annual/Sick Leave
- 12 paid holidays per calendar year
- 1 paid floating holiday per calendar year
- Flexible spending accounts for medical and dependent care
- Health Reimbursement Arrangement (HRA) available
- Health Savings Account (HSA) available
- Retirement and Savings Plans
- 401(a) Defined Contribution
- 457 (b) Deferred Compensation
- Longevity pay
- Tuition reimbursement
- Financial education programs
- Basic, optional, and dependent life insurance
- Short-term and long-term disability
- Critical illness and accident insurance
- Hospital indemnity insurance
- Identity theft protection
About Gwinnett County
Welcome to Gwinnett County — one of America's fastest-growing counties for the past 20 years. Our dynamic and exciting county combines the best of big-city living with the comforts of the suburbs.
The county's population in 2000 was about 588,448 and we’ve only continued to grow since then, with the population expected to reach one million by the year 2022.
Gwinnett has many advantages, beginning with its location and road system. The county is just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Thanks to this location, 80 percent of the U.S. population is within a two-hour flight. Georgia Highway 316 has been extended to Athens, reducing travel time to the University of Georgia to 25 minutes. Gwinnett's infrastructure includes more than 2,750 miles of roadways to provide excellent mobility for our residents.
The County Administrator and County Attorney are appointed by the Board of Commissioners and serve at its pleasure. To implement the Board's policy directives, the County Administrator uses a management team consisting of members of his immediate staff and 14 department directors. The 14 departments that make up the executive side are Police Services, Fire and Emergency Services, Corrections, Communications, Support Services, Financial Services, Community Services, Human Resources, Information Technology Services, Law, Planning and Development, Water Resources, Child Advocacy & Juvenile Services, and Transportation. Each department is run by a director who is charged with managing operations in a manner which stresses the County’s values.
In addition to the executive side of County government, certain services are provided through Constitutional officers and independent elected officials. These external offices are created by the Georgia Constitution or through state law. In Gwinnett, they include the Sheriff, Tax Commissioner, District Attorney, Solicitor, Probate Court Judge, and Chief Magistrate.
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
- Hiring Process
- FAQs
Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.
