Harrah’s Cherokee Valley River Casino & Hotel Position Description. . . POSITION TITLE. Manager, Front Office. DEPARTMENT. Hotel. GRADE/FLSA STATUS. L11—Exempt. BADGE TYPE/COLOR. Key--Blue. REPORTS TO. Director, Hotel Operations. SUPERVISES. Front Desk Supervisor, Front Services Shift Manager. . JOB SUMMARY. Manage the operation of the Hotel Front Office. Ensure that staff expedites guest registration and departure providing prompt and courteous ...
