SUMMARY. This position is responsible for providing customer service in the Bank’s Call Center and through the Interactive Teller Machines (ITM). This position will respond to phone calls received to the Call Center: provide customers with product and service information, transfer customer calls to appropriate staff when necessary, identify, research, and resolve customer issues using the computer system, follow up on customer inquiries not immed...
SUMMARY. This position is responsible for providing customer service in the Bank’s Call Center and through the Interactive Teller Machines (ITM). This position will respond to phone calls received to the Call Center: provide customers with product and service information, transfer customer calls to appropriate staff when necessary, identify, research, and resolve customer issues using the computer system, follow up on customer inquiries not immed...
SUMMARY. This position is responsible for providing technical support for the deposit systems and the coordination between those systems. This position will assist in the oversight of all deposit software programs and data query. Work is performed within the framework of standard audit program guidelines. however, a high level of independent judgment and discretion is required in performing assigned tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES in...
SUMMARY. This position is responsible for providing technical support for the deposit systems and the coordination between those systems. This position will assist in the oversight of all deposit software programs and data query. Work is performed within the framework of standard audit program guidelines. however, a high level of independent judgment and discretion is required in performing assigned tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES in...
BSA OFFICER. SUMMARY. This is a professional position in which the employee is responsible for coordination of all activities related to the Bank Secrecy Act. The employee serves as BSA/OFAC Officer as designated by the Board of Directors. Work is performed under general supervision from the Chief Risk Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Serve as BSA/OFAC Officer (e.g., review report...
BSA OFFICER. SUMMARY. This is a professional position in which the employee is responsible for coordination of all activities related to the Bank Secrecy Act. The employee serves as BSA/OFAC Officer as designated by the Board of Directors. Work is performed under general supervision from the Chief Risk Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Serve as BSA/OFAC Officer (e.g., review report...
BSA OFFICER. SUMMARY. This is a professional position in which the employee is responsible for coordination of all activities related to the Bank Secrecy Act. The employee serves as BSA/OFAC Officer as designated by the Board of Directors. Work is performed under general supervision from the Chief Risk Officer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Serve as BSA/OFAC Officer (e.g., review report...
UNIVERSAL BANKER I. SUMMARY. This position is responsible for providing customer service in the Bank’s Branches. This position is responsible for helping customers benefit from the Bank’s products and services while being accountable for customer centric and needs based sales while utilizing the sales and referral models. This position will prepare, input, and modify information via the computer system. Work is performed within the framework o...
