To provide the highest level of service to HCLS INSURANCE Agency’s Clients by Freeing Up the Agent's time in all ways possible including. 1). Phones. Answering Phones, Taking Messages and Directing Traffic. 2). Client Service Requests - I. D Cards, Billing/Payments, General’s, etc. . 3). Data Management. Input data into CRM and frequent updating. 4). Carrier Requests. Making outbound calls to companies & clients on behalf of agent. 5. ) Do What’s...