What are the responsibilities and job description for the CFSS Consultation Specialist (Full-Time) position at Healthmax?
Position Overview:
As a CFSS Consultation Specialist, you will be responsible for scheduling intake calls and service delivery plan (SDP) calls, educating clients about the MN DHS program, completing SDP documentation, and ensuring timely completion and signatures. Your role will be pivotal in ensuring clients understand and access the support they need for independent living.
Key Responsibilities:
- Schedule intake calls and service delivery plan calls with clients.
- Educate clients on the Minnesota Department of Human Services (MN DHS) program. * Complete service delivery plan documents and ensure the timely completion and signature of these documents.
- Provide excellent customer service and support to clients throughout the process.
- Collaborate with other team members to ensure quality care and compliance with program requirements.
Qualifications
- * Previous experience in customer service or healthcare-related roles, preferably in personal care assistance or a similar field.
- Strong phone experience and ability to communicate effectively with clients.
- Knowledge of or willingness to learn about MN DHS programs (training will be provided).
- Strong organizational skills and attention to detail.
How to Apply: Please respond directly to this job posting with your resume and a brief cover letter highlighting your experience and why you’re a good fit for this position. We look forward to hearing from you!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- Day shift
Ability to Commute:
- St Louis Park, MN 55426 (Preferred)
Ability to Relocate:
- St Louis Park, MN 55426: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $22