Overview. Helvey’s debt collection call center is seeking a dynamic and experienced Operations Manager to lead our operational strategies and oversee daily activities. The ideal candidate will possess strong leadership skills and a proven track record in strategic planning, project management, process improvement and team building as well as previous experience in call centers and the accounts receivable industry. This role is crucial in driving ...
Provides clerical support functions to call center agents. General clerical duties including data entry, mail returns, processing consumer correspondence and itemized statements, computer-generated reports as well as backup for other team members. Duties include, but are not limited to. Reviews, documents, and initiate next action step for consumer correspondence. Scans correspondence and other documents. Prints itemized statements. Performs data...
