Provide quality customer service by responding to donor needs and expectations in a professional and efficient manner. Maintain certification and annual re-certification requirements of the Hemarus Training program. Knowledgeable in Hemarus donor/Unit Management systems, state and Federal regulations, FDA approved SOP’s, EMEA, OSHA, CLIA, cGMP and all internal Hemarus Policies. Maintain all permanent files and records in an organized and efficien...